Description

Junior Network Administrator

BUSINESS UNIT: BeyondReach

FUNCTION: Service

REPORTS TO: Director of Service Delivery

CLASSIFICATION: Exempt

LOCATION: Cedar Rapids, Iowa

EDUCATION: Bachelor’s Degree Preferred

EXPERIENCE: 1 – 3 years of relevant experience

Who We Are Looking For?

BeyondReach, a CCR company provides connectivity solutions and infrastructure to any location, no matter how remote or complex, specializing in the hard-to-reach locations.

As a Junior Network Administrator, you will be responsible for maintaining, troubleshooting, and optimizing network infrastructure to ensure a stable and secure network for our clients. This is an excellent opportunity for someone looking to grow their networking skills in a fast-paced, tech-driven industry.

What You’ll Accomplish and Experience?

Support daily maintenance of network infrastructure, including routers, switches, firewalls and network monitoring tools
Identify, diagnose and resolve basic network connectivity issues to ensure minimal downtime to maintain SLA
Proactively monitor network performance to identify potential issues utilizing monitoring tools and protocols
Assist in resolving escalated network-related issues for end-users, ensuring quick response and client satisfaction
Oversee and assist in deployment and configuration of services
Perform any maintenance/upgrade needed per project specification
Diagnose and resolve technical issues during implementation
Proactively collaborate and review project plans and inventory to ensure proper equipment is on hand
Oversee and assist in provisioning of equipment needed per project specification
Maintain accurate and up-to-date documentation on configurations, issues and processes
Assist in the design phase of the implementation of services, as well as acting as a point of escalation for the NOC
Assist in the installation, configuration, and testing of hardware and software updates, ensuring seamless integration within the network environment
Collaborate with senior team members to implement new solutions, troubleshoot complex issues, and gain hands-on experience with advanced networking knowledge and tasks
Support the service delivery team in equipment configuration and installation
Meet with vendor and client peers to determine needs and solutions throughout the relationship lifecycle
Required to be point of escalation for on-call responsibilities, this may include nights, weekends and holidays
Perform all other duties as assigned

Desirable Previous Experience?

Strong understanding of telecom infrastructure, and Ethernet connectivity
Strong understanding of wireless technologies (Both line of site and non-line of site technologies)
Strong understanding of TCP/IP, network design, Layer-2 connectivity, Internet, MPLS, SDWAN, fiber optics, microwave transmission, wireless mesh, and secure IP networking requirements including IPSec, GRE, SSL and VPN technologies
Strong understanding of CPE options to deliver CCR’s Product Portfolio
Experience working with multi-vendor infrastructure
Hands on experience developing, migrating, maintaining and troubleshooting telecom networks

Why BeyondReach

CCR, the parent company of BeyondReach, is a privately held corporation that was founded in 1986 that provides technology services to large and small businesses nation-wide from our location in Cedar Rapids, IA.

Our Achievements Include

Top quartile revenue growth for each of the last 5 years as per the worldwide Service Leadership Index precision benchmark.
Nationally recognized as “Great Place to Work” – 10 years in a row
10-years consecutively listed on Inc. 5000 - Fastest Growing Privately Owned Companies in America
13x top 100 listing on MSPMentor 501 internationally
Nationally awarded Platinum HIRE Vets Medallion
4x TAI IT Service Provider of the Year

Learn more about CCR and our values: https://ccr.net/about-us/

Learn more about BeyondReach: https://www.beyondreach.com

CCR offers a unique work-life balance and environment. Our competitive benefits package includes free daily lunch for onsite employees in Cedar Rapids, gym membership reimbursement, health, dental, and vision insurance, paid time off and paid holidays, a 401k program, quarterly profit sharing, short & long term disability and life insurance and lots of development opportunities to help you grow your professional career.

Learn about our culture: https://www.greatplacetowork.com/certified-company/1206043

Jobs in Cedar Rapids

Junior Network Administrator