Clinic Director

The Clinic Director is responsible for overseeing the delivery of high-quality clinical services at Behavior Genius. This role ensures that clinical staff adhere to best practices, regulatory guidelines, and organizational standards. The Clinic Director provides clinical supervision, supports program development, and maintains efficient and ethical service delivery across the organization.

Clinical Leadership & Supervision

• Provide clinical supervision and guidance to licensed and unlicensed staff (e.g., therapists, counselors, case managers).

• Ensure adherence to ethical standards, licensing requirements, and clinical protocols.

• Review and monitor clinical documentation for quality and compliance.

• Maintain and update the Clinical Operations Tracker on a weekly basis by synthesizing monthly data on client goal progress, with a focus on creating solutions for variability in skill acquisition, behavior reduction, staff involvement, and family consistency.

• Coordinate weekly or bi-weekly check-ins with assigned case managers to ensure alignment with organization-wide clinical priorities.

• Track and report on company-wide billable hour metrics in partnership with leadership and the billing department.

• Schedule and conduct pre-offer clinical interviews with prospective BCBAs.

• Assign and monitor Vineland assessments in Q-global to ensure timeliness and accuracy.

• Maintain the Clinical Caseload Dashboard.

• Introduce families to the Behavior Genius team and assign case managers to clients based on needs.

• Lead parent and team training workshops throughout the year.

Caseload Management

• Maintain a 50% direct/indirect caseload (approximately 140 hours per month), providing direct BCBA hours as needed within the assigned region.

Program Fidelity

• Ensure adherence to clinical processes, compliance standards, and productivity expectations.

Collaboration & Communication

• Partner with the Director of Clinical Quality to align operations with clinical outcomes.

• Foster interdisciplinary collaboration across departments (e.g., clinical, medical, case management, administrative).

• Participate in internal meetings, committees, and trainings.

• Serve as a liaison with external agencies, referral sources, and community partners as needed.

Program Development & Oversight

• Assist in the design, implementation, and evaluation of clinical programs and services.

• Support outcome tracking, quality improvement initiatives, and client satisfaction efforts.

• Collaborate with organizational leadership on strategic planning and program growth.

Administrative Support

• Participate in staff hiring, onboarding, and performance evaluations.

• Monitor caseloads, productivity, and resource allocation.

• Assist with audits, accreditation processes, and compliance with federal and state regulations.

Client Care & Risk Management

• Provide direct clinical services as needed, including assessments and crisis intervention.

• Support risk management efforts, including incident review and clinical escalation procedures.

Required

• Master’s degree in Psychology, Social Work, Counseling, Behavioral Health, or a related field.

• Active licensure: BCBA, BCBA-D, LMFT, or LCSW.

• Minimum of 2+ years of supervisory and clinical experience.

• Strong knowledge of evidence-based practices and clinical documentation standards.

Preferred

• Experience in a similar organizational setting (e.g., community mental health, hospital, or residential treatment).

• Bilingual or multilingual skills.

• Familiarity with electronic health records (EHR) systems and quality improvement frameworks.

• Excellent leadership and team-building skills.

• Strong organizational and time-management abilities.

• Clear and professional written and verbal communication.

• Ability to manage multiple priorities and adapt to change.

• Commitment to diversity, equity, and inclusive clinical practices.

The salary range for the Clinic Director position will be determined based on relevant experience, qualifications, and demonstrated expertise.