Retail Operations Assistant

Description

Job Summary:

The Retail Operations Assistant works closely with ownership and management to help guide and oversee daily operations of the retail store. This hands-on position includes merchandising, ordering, inventory management, quality control, customer service and personnel oversight.

Responsibilities may include, but are not limited to the following:

• Assisting the Retail Operations Manager in daily store operations
• Checking in freight and ensuring quality control standards are met
• Merchandising and working displays and seasonal resets
• Supervising, training and organizing retail staff
• Resolving quality control issues and implementing effective solutions
• Overseeing closing duties and preparation of the store for the next day
• Providing exceptional customer service in person and over the phone
• Managing customer concerns and issues with a solution-oriented approach
• Working a typical shift of 10am-7pm
• Overtime opportunities available
  
  

Requirements

Required Skills / Qualifications:

1-2 years of supervisory experience in a retail setting required

Proven ability to lead coworkers in completing tasks and assignments

Excellent merchandising and display skills

Strong work ethic, self-motivated and the ability to mange multiple tasks effectively

Excellent time management, communication skills and the ability to work under pressure

Exceptional customer service and problem-solving skills

Availability to work weekends and adjust hours seasonally

Produce or Garden Center experience a plus

1-2 years product ordering experience a plus