ServiceNow Administrator/Developer

About the Job
Job ID Number
R5709
Employment Type
Full time
Worksite Flexibility
Onsite
Job Summary
We are looking for a motivated ServiceNow Administrator/Developer ready to take us to the next level! If you have ServiceNow administration experience, Linux knowledge, and a basic development understanding, and are looking for your next career move, apply now.
Job Description
We are looking for a ServiceNow Administrator/Developer. You’ll be part of an elite team reimagining how ServiceNow works in a dynamic cruise environment—with real-world impact across ships, shoreside operations, and safety. We're building a game-changing ServiceNow implementation that’s unlike anything in the travel industry—and we need a sharp, curious, and driven technologist to help bring it to life. If you're looking to grow your career, learn fast, and contribute to a high-impact project from day one, this is your launchpad. This position will be a contract and onsite in Miramar, FL.
Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future.
What You’ll Do
What You'll Need
Reasonable Accommodation Statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.
Equal Employment Opportunity Policy Statement
CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.
R5709
Employment Type
Full time
Worksite Flexibility
Onsite
Job Summary
We are looking for a motivated ServiceNow Administrator/Developer ready to take us to the next level! If you have ServiceNow administration experience, Linux knowledge, and a basic development understanding, and are looking for your next career move, apply now.
Job Description
We are looking for a ServiceNow Administrator/Developer. You’ll be part of an elite team reimagining how ServiceNow works in a dynamic cruise environment—with real-world impact across ships, shoreside operations, and safety. We're building a game-changing ServiceNow implementation that’s unlike anything in the travel industry—and we need a sharp, curious, and driven technologist to help bring it to life. If you're looking to grow your career, learn fast, and contribute to a high-impact project from day one, this is your launchpad. This position will be a contract and onsite in Miramar, FL.
Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future.
What You’ll Do
- Administer and support 60+ self-hosted ServiceNow Health & Safety instances, running in a Linux environment
- Configure, customize, and optimize ServiceNow modules including ITSM and Health/Safety
- Build and support low-code/no-code RESTful APIs for custom ServiceNow development
- Troubleshoot platform and Linux-related issues
- Collaborate across IT and business teams to deliver clean, documented workflows
- Support governance, license compliance, upgrades, patches, and performance tuning
What You'll Need
- 3+ years of ServiceNow administration experience (Incident, Change, Asset, etc.)
- Working knowledge of Linux
- Basic development understanding and API familiarity
- Strong analytical skills, communication chops, and a passion for learning
- ServiceNow Certified System Administrator (CSA) certification or completion of the ServiceNow Fundamentals course
- ServiceNow Developer or Implementation Specialist certs
- SQL / MySQL / MariaDB knowledge
- On-premise ServiceNow experience
- Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
- Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
- Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
Reasonable Accommodation Statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.
Equal Employment Opportunity Policy Statement
CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.
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