IT Specialist (SYSADMIN/DATAMGT)

**Telework Eligible**

Yes

**Major Duties**

• Monitors assigned applications, performing regular and special checks and tests/verifications of the applications as well as underlying operating system (OS) and Relational Database Management System (RDBMS).
• Maintain program and administrative reference materials, project files and relevant background documents and make available policies, procedures and written instructions from the supervisor
• Maintain current knowledge to answer questions from team members on procedures, policies, directives, etc.
• Maintains current knowledge of on-going projects and assignments within the branch to ensure consistent mission support during times of absence and increases in work volume.
• Develops, plans and schedules, estimating project and special assignment resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments.
  
  

**Qualification Summary**

To qualify for a IT Specialist (SYSADMIN/DATAMGT), your resume and supporting documentation must support: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Evaluates system performance and identifies preventative measures and/or problem areas by troubleshooting performance issues and modifying application operation, as needed. Prepares reports and maintains records of program accomplishments and administrative information. Coordinates the preparation, presentation and communication of project-related information to the supervisor. Provides expert advice and collaborates with system administrators, database administrators and other IT Specialists on such complex requirements as installs, upgrades and urgent fixes that simultaneously affect the operating system, database and application. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.