Job Description

This Vice President of Product Development and Innovation will be part of the DoorDash Co-Brand program. In this role you will be responsible for developing and executing a comprehensive plan for the DoorDash co-branded card program across three key areas:

Driving ideation and strategy for product launches or benefit refreshes
Understanding the market landscape to identify opportunities to best differentiate our products from competitors
Developing new capabilities to drive usability, engagement and cardmember satisfaction

It will require strong collaboration across different cross functional teams including the Co-Brand Product and Go-to-Market team, Tech, Operations, Finance, Controls, Legal, Compliance and the Partner (DoorDash). This role sits within the Partner Card organization of Card Services, a key business within Chase’s Consumer & Community Banking group.

Job Responsibilities

Leverage consumer insights to drive new products and/or new product benefits, and messaging and positioning of new products or features
Define go-to market strategy for new product or benefit launches
Bring together key stakeholders to optimize benefits delivery and identify ways to amplify those efforts
Develop a strong working relationship with DoorDash and achieve goal alignment
Plan and deliver against financial, customer experience, operational and control goals

Required Qualifications, Capabilities, And Skills

Bachelor's Degree required, MBA a plus
7+ years of marketing background with focus on product development, strategy and/or marketing research
Ability to negotiate with external and internal constituents to drive consensus
Strong time management and organizational skills, able to juggle multiple complex initiatives concurrently
Strong control mindset and understanding of internal processes, procedures, and systems

Preferred Qualifications, Capabilities And Skills

Think strategically with ability to identify business opportunities and manage to P&L objectives
Communicate effectively and be able to influence decisions
Be results-oriented with attention to detail and bias towards action
Be highly collaborative with solid project management skills

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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Vice President of Product Development and Innovation