Government Account Manager - West

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Our portfolio of technologies spans the full spectrum of hearing care, from distinct hearing brands and digital platforms to managed care, hearing centers and diagnostics locations.

Position Summary

The Government Account Manager is a field-based position focused on driving sales growth and managing key customer relationships within assigned territory consisting of Veterans Health, Department of Defense, and Indian Health facilities. Success in this role requires coordination with the full sales team to identify new business opportunities to meet sales objectives and to cultivate good relationships with new current customers.

Essential Duties And Responsibilities

Drive Territory Growth and Achieve Sales Targets

• Drive sales growth across Veterans Health, DoD, and Indian Health facilities
• Develop and execute territory business plans aligned with sales objectives
• Identify and pursue new business opportunities
• Maintain detailed customer and sales activity records
• Monitor market trends and competitor activities
• Meet or exceed quarterly and annual sales targets
  
  

Business Development and Territory Management

• Serve as a technical expert for Signia's complete product portfolio and fitting software
• Create targeted plans for new technology adoption
• Present quarterly business reviews and performance analysis
• Track and analyze key metrics for territory performance
• Partner with assigned Government Audiologist (GA) to:
• Develop and execute annual territory business plans
• Set and achieve strategic sales targets
• Identify and prioritize growth opportunities
• Support account-specific strategies
• Review account penetration and product mix
• Create targeted plans for new technology adoption
  
  

Maximize Customer Engagement

• Lead impactful in-person sales meetings
• Participate in regional and national training events to generate interest and create high-impact qualified sales opportunities
• Create compelling customer experiences that accelerate conversion
• Build and maintain strong relationships with key customers
  
  

Practice Sales Excellence

• Utilize digital sales tools including Salesforce, Showpad, and Allego
• Implement proven WSA sales methodology:
• Strategic pre-call planning
• Consultative needs assessment
• Compelling value presentations
• Expert objection handling
• Securing com
• Systematic follow-up
  
  

Requirements

• Minimum of Master's Level Degree
• A minimum of 2 years of sales experience
• Willingness to travel at least 70% for customer meeting, events and tradeshows
• Demonstrable writing and speaking skills
• Experience using a variety of e-learning platforms
• Technical and scientific knowledge of hearing aids, practice management and other audiology-related topics
• Federal healthcare market knowledge
• Strategic account planning and management
• Strong presentation skills
• CRM system proficiency
• Customer-focused mindset with strong service orientation
• Strong consultative skills with ability to build trusted relationships
• Proven ability to work independently and as part of a team
• Excellent written and verbal communication skills
• Adaptability and flexibility in a dynamic environment
• Proficiency in digital tools and technology platforms
  
  

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.