IT Field Network Engineer Network & DC Hands-and-Feet Support) New York ROme

Role & Responsibilities

• Perform on-site network hardware installation, configuration, and troubleshooting across enterprise campuses and data centers in Japan.
• Execute physical layer tasks: rack & stack servers, terminate fiber/copper cabling, deploy network switches/routers, and maintain patch panels.
• Respond to real-time network outages or performance issues with rapid diagnostics and resolution, escalating only when necessary.
• Collaborate with remote engineering teams to implement network changes, validate configurations, and document all interventions.
• Support vendor hardware deployments (Cisco, Juniper, Arista, HPE) and ensure compliance with client change control policies.
• Conduct post-incident reviews and recommend preventive measures to reduce repeat failures and improve SLA adherence.
  
  

Skills & Qualifications Must-Have

• Cisco IOS
• Juniper JUNOS
• Network Cabling (Cat6, SFP, LC/SC)
• Switching & Routing Protocols (VLAN, OSPF, BGP)
• Data Center Racking & Cable Management
• Network Monitoring Tools (PRTG, SolarWinds, Nagios)
• ITIL Incident Management
• Japanese Business Communication (N3 or higher)
  
  

Preferred

• CCNA Certification
• Experience with Arista or HPE Switches
• familiarity with DCIM tools (e.g., Nlyte, Sunbird)
  
  

Benefits & Culture Highlights

• Work directly with Fortune 500 clients across Tokyo, Osaka, and Nagoya with clear career progression paths.
• Training stipend to upgrade certifications (CCNA, CCNP, JNCIA) and hands-on lab access.
• Performance-based bonuses + transportation allowance for daily on-site travel.
  
  

Skills: cisco ios,hardware troubleshooting,data center & infrastructure,dc operations (compute, storage, backup),rack and stack / server mounting,imac (install, move, add, change),l1 network troubleshooting,dc rack mounting & power distribution,network cabling (cat6, fiber),asset management / it inventory,cabling: sfp, fiber, ethernet, patching, labeling,change management procedures,office 365 support,network troubleshooting tools (ping, traceroute, cable tester),networking basics:,desktop support / it support engineer,hands & feet support