Job Description

Must Have Technical/Functional Skills

Knowledge on network troubleshooting for Large Data Centers, Large WAN/Network environment.
Good knowledge and experience on Routing, Switching, Wireless, Firewall, load balancers, DNS, DHCP, VXLAN, VPN.
Good knowledge on automation / scripting and ability to automate repetitive tasks.
Expert level knowledge in at least one of the cloud technologies (Azure, GCP, AWS).
Knowledge in working with SDWAN products.
Up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands.
Expert level Knowledge/experience on network device administration (Juniper Switch, F5 LTM/GTM, Wireless, MPLS/WAN/LAN management, Paloalto Firewall)
Expert level knowledge in working with various routing protocols such as BGP, OSPF.
Hand-On experience working with a large Infoblox and Aruba ClearPass deployment.
Expert level knowledge with various protocols such as VRRP, HSRP, STP, LACP, SNMP.
Recognize the importance of customer focus and/or of serving the needs of the end user.
Productivity Tools: Word, Excel, PowerPoint & Visio.

Roles & Responsibilities

24x7 Remote Network Monitoring & Management.
Own the networking issues connecting and supporting the corporate and shared network environment.
Drive critical issue resolution/Break-Fix for P1/P2 issues.
Coordinate and work with the external vendors for various operational issues and projects.
Provide hardware support & maintenance for all networking components.
Manage existing and new networking solutions, including monitoring the network stability and uptime.
Handle various projects related to site expansion, Hardware Refresh, Technology refresh as required.
Handle escalated issues from L1/L2 team and provide timely resolution.
Responding and documenting outages and circuits down through incident reporting.
Identify corrective actions for critical incidents and drive them to closure to ensure stability through Problem management process.
Interact with various internal users in evaluating the needs and building a right solution to meet the requirements.
Documentation and change control.
Mentor junior team members and provide guidance in various change tasks.
Monitor event logs and services to be proactive in identifying potential issues.
Att end scheduled network change calls impacting the network availability.
Shift Handover and Shift Updates.

Generic Managerial Skills

Bachelor’s degree in technology or any other bachelor’s degree
~10 years of Enterprise / Telecom Network infrastructure relevant experience.
Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren't technically trained.
Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure.
Excellent interpersonal skills needed to work with various levels of technical staff members.
Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines.
Work with internal customers in managing requests/changes/incidents for your areas of work.
Work with global teams to provide support and complete IT projects.
Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines.
Self-motivated, constructive and positive attitude.
Possess good understanding of infrastructure management processes; knowledge on ITIL framework.
CCNP Certification would be an added advantage.

Salary Range: $64,000 - $120,000 a year

Sr Network Engineer

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