Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

Located on an extensive 29-acre property in Richmond’s Marina Bay, the Center for Laboratory Sciences (CLS) operates at the Richmond Campus, employing more than 1,200 professionals dedicated to protecting and promoting the health of all Californians. CLS drives innovation and collaboration in infectious disease and environmental testing, providing critical investigation and surveillance activities that form the foundation of disease response and prevention efforts. By integrating emerging scientific capabilities in testing, analytics, and communications, CLS enhances coordination, support, and leadership within the public health laboratory system at the state, local, and national levels.

The Laboratory Field Services (LFS) branch is dedicated to protecting the health of our state’s residents by ensuring the accuracy and reliability of clinical and public health laboratory testing. This mission is carried out through rigorous licensure, inspection, proficiency testing, and oversight of clinical and public health laboratories, tissue banks, biologics facilities, and blood banks. Additionally, LFS supervises the education, training, examination, and licensure of laboratory personnel to uphold the highest standards in laboratory sciences.

This position is eligible for hybrid telework. Richmond campus offers secured FREE parking and has FREE charging stations!

Department Website: https://www.cdph.ca.gov
Check out How to Apply for a Job at CDPH
Benefit information can be found on the CalHR website and the CalPERS website.
The salary listed in this ad may not include recent adjustments or changes from the fiscal year
New to State candidates will be hired at the minimum salary of the classification or alternate range, as applicable.
Effective July 2025, California’s Personal Leave Program (PLP 2025) reduces employees’ base pay by 3% in exchange for 5 hours of leave credits monthly through June 2027. The posted salary range does not reflect this reduction.

Job Description And Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by identifying needs and coordinating support services for public health laboratories in local jurisdictions. As part of the Laboratory Field Services (LFS) Branch it ensures quality standards in clinical and public health laboratories, tissue and blood banks, the production of biologics, and laboratory scientists through licensing, examination, inspection, education, and proficiency testing.

The Associate Governmental Program Analyst (AGPA) position serves as the point of contact between CDPH and the laboratories.

The AGPA provides support to the Health Program Specialist I (HPSI) and Research Data Specialists and maintains continuity of communication between internal and stakeholders.

The AGPA supports the implementation of Lean methodology in the administration of public health data, monitoring and evaluation activities for the Laboratory Field Services Branch.

This position is required to travel up to 5% to attend meetings and trainings within the State.

The incumbent works under the direction of the Staff Services Manager II, Assistant Branch Chief of the Laboratory Field Services Branch.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Critical thinking skills
Ability to communicate effectively, both orally and in writing, with leadership, other state, federal agencies, and CDPH.
Balance multiple priorities simultaneously in a fast-paced environment.
Ability to work under pressure, execute sound judgement and exercise a high degree of confidentiality.
Ability to organize and prioritize multiple assignments and meet deadlines.
Ability to work independently and/or collaboratively in a team environment.
Experience working with Databases, the ability to develop and evaluate alternative, analyze data, and present ideas and information effectively is a plus but not required.
Proficient in using MS (Excel, Word, SharePoint, Visio, and PowerPoint).
Excellent organizational and time management skills.

Statement of Qualifications (SOQ)

An SOQ is a narrative discussion regarding how the applicant’s education, training, experience, and skill meet the Desirable Qualifications for the position. The SOQ responses are also evaluated for writing ability. Please address the SOQ by using specific examples of your education, training and experience.

For additional information on writing the SOQ, please visit How to Write Engaging SOQ's for CDPH.

Describe in detail your analytical experience within your previous positions. For each, please include the position(s) in which you performed these duties and the start and end dates (month and year) of each position. Analytical experience refers to the process of studying a complex situation to find an innovative solution. This includes identifying the problem, collecting information and data, evaluating alternatives, making recommendations, determining impending impacts, implementing courses of action and monitoring results.
Please provide your knowledge, skills, or experience in presenting data.

Eligibility Information

If you are new to California State Service, you must take and pass the examination for this classification to be eligible for hire. Current state employees without transfer or list eligibility must also complete and pass the examination for this classification to qualify for this position.

Please visit the CalCareers/Exams web page to review the Associate Governmental Program Analyst exam bulletin.

Telework Information

This position may be eligible for telework up to three (3) days per week and is required to report in-person to the designated headquarters office location a minimum of two (2) days per week. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Business travel may be required, and reimbursement considers an employee’s designated headquarters office subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the duty statement.

Final Filing Date: 12/24/2025

Job Code #: JC-501452

Position #(s): 580-750-5393-716

Working Title: Quality Improvement Analyst/ Analyst II

Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

$6,031.00 - $7,547.00 A

Shall Consider:

STAFF SERVICES ANALYST

$3,861.00 - $4,839.00 A

$4,181.00 - $5,233.00 B

$5,014.00 - $6,276.00 C

Work Location: Contra Costa County

Telework: Hybrid

Job Type: Permanent, Full Time

Should you have any questions regarding the application process, our Recruitment Team is ready to help you at [email protected] or (916) 445-0983.

Quality Improvement Analyst | ASSOCIATE GOVERNMENTAL PROGRAM ANALYST/ANALYST II, JC-501452

Recommended Jobs