Product Manager

Aline is the bridge between senior care and technology, built to elevate aging where it matters most. Our all-in-one platform brings together sales, marketing, operations, and engagement tools, empowering senior living communities to work smarter, communicate clearly, and deliver care with heart.

Aline serves as a unifying force across the senior care space. We help communities across the country streamline processes, enhance resident and family engagement, and stay aligned through every stage of care.

That’s why everything we build is designed to support stronger collaboration, seamless workflows, and more meaningful experiences for residents, families, and care teams alike.

As a Project Manager, you will lead cross-functional product teams in delivering solutions within the Aline portfolio. You will own the development and execution of product roadmaps, ensuring alignment with business goals and key requirements. In this role, you will define and drive strategies that enhance processes, improve efficiency, and elevate performance. Regular engagement with team members and customers will be central to understanding challenges, uncovering opportunities, and shaping product needs. This position reports directly to the VP of Product Management.

Responsibilities

• Leads a team that is tasked with enhancing product value, developing new features and benefits, improving product performance, improving the customer experience, testing / researching new innovations and managing the product lifecycle from cradle to grave
• Works with leadership team to create product plans and roadmaps
• Ensures team’s activities are advancing key metrics and products and releases are launched correctly and on schedule
• Gathers and analyzes feedback from partners and prospects, sales and marketing, operations, senior housing industry trends and insights to determine product strategy, roadmap, and priorities
• Leads the execution of consumer research and competitive intelligence to further support the rationale for product strategy
• Develops product briefs, business cases, product requirement documents, use cases and customer stories for new features
• Supports Business Development and Account Management in sales efforts with prospects and partners
• Manages product lifecycle including ensuring roadmap supports profitability
• Partners with marketing team to establish product positioning and key messaging
• Collaborates with the Support Team whenever necessary to expedite issue resolution.
• Refines and manages the evolution of Product Management processes
• Serves as a team leader and coach
  
  

Qualifications

• Increased levels of responsibility for product management or product development
• Experience in developing digital products and solutions that encompass mobile and web
• Proven track record of 7+ years of new product development, implementation & management
• Familiarity with Agile framework
• "Roll-up-your-sleeves" entrepreneurial, agile startup attitude
• Demonstrated analytical and decision-making skills
• Creative problem solver
• Proficiency in navigating people, conflict, and resource management
• Natural ability to relate to customers and prospects
• Collaborative, team player
• Strong planning & organizational skills
• Strong interpersonal and verbal/written communication skills