Software Systems Associate

Description

Job purpose

Serve as a cross-functional resource on the IT team by performing software validations and change testing, creating clear documentation, assisting with application development and data reporting tasks and projects, and leveraging emerging technologies to improve efficiency and quality in IT and business processes

Key Duties And Responsibilities

• Perform software validations in accordance with IMMY processes, including structured testing and thorough documentation, working collaboratively with the Development and Data teams to ensure compliance and quality (˜50% of role).
• Contribute to application development projects by gathering requirements, assisting with basic coding, testing, bug tracking, and preparing documentation and user training materials.
• Assist with change management by documenting results, issues, resolutions, and approvals as required.
• Support data reporting tasks (e.g., Power BI dashboards, datasets) as needed to relieve workload from the Data team.
• Explore and apply emerging technologies (e.g., AI, automation, intelligent agents) as needed to improve efficiency and accuracy in validation, documentation, reporting, development, and other business workflows.
• Create and maintain clear, detailed technical documentation for systems, processes, workflows, and software changes.
• Collaborate with stakeholders across departments to understand requirements and provide technical support or assistance where needed.
• Any other duties as assigned
  
  

Qualifications

Required Qualifications:

• Degree or pursuing degree in an IT or Data related field (MIS, CS, CIS, IS, Statistics, etc.) or at least 1 year professional experience in a related field
• Excellent verbal and written communication skills
• Excellent interpersonal skills with a proven ability to collaborate with a team
• Great Attitude
• Excellent organizational skills and attention to detail
• Excellent analytical and problem-solving skills
• Experience with Google Cloud Platform is a plus
  
  

Desired Qualifications

• Associate or bachelor’s degree in information technology, computer science, or related field; or equivalent combination of education and experience
• Application development, data analysis, or business intelligence reporting experience
• Technical writing, business analysis, or project management experience
  
  

Equal Opportunity Employment: IMMY is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws. IMMY will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, promotion, termination, leaves of absence, compensation, and training.

Background Check Policy: All offers of employment at IMMY are contingent upon clear, acceptable results of a thorough background check. IMMY performs all background checks in compliance with EEOC and FCRA regulations and all other applicable federal, state, and local laws.