State Opioid Response Patient Navigator

State Opioid Response (SOR) Patient Navigator

Full-time (Onsite position with travel)

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Aegis / Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily.  

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.   

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. 

As a State Opioid Response (SOR) Patient Navigator, you will create solid working relationships with local community stakeholders to maximize patient placement in a set geographic area. You will be responsible for conducting prescreen assessments, managing community relationships and for building a web of community partners. Your role is also responsible for maintaining internal relationships and assisting Pinnacle discharge planners in patient placement post-care to ensure access to long-term resources and long-term recovery. Also, your role takes lead in ensuring all grant-related documents are completed and mandatory meetings are attended to remain in compliance as a clinic and that all patient grant eligibility and screeners are complete prior to patient admission to remain in compliance with grant-funded patients.

Pay:

• $68,640 per year
  
  

Benefits:

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University
  
  

Requirements:

• High school diploma or equivalent
• Minimum two (2) years of relevant experience in the substance abuse field
• Must possess a current valid driver’s license in good standing in the state of employment and be insurable by the designated carrier
• Travel up to 50% will be required (mileage reimbursement provided)
  
  

Preferred Education And Experience:

• Admissions, Case Management, and/or Utilization Review background
• Patient Navigator Certification
  
  

Responsibilities:

• Provide community partners with access to quick prescreen assessments for patients who are in crisis.
• Utilize motivational interviewing to help patients understand why choosing treatment is the best course of action.
• Refer patients to the appropriate level of care depending on their specific needs. No one should ever leave a meeting without a resource.
• Provide resources for patients in real time by creating a localized resource guide that has local providers.
• Work closely with the local hospitals to refer them to all appropriate patients and keep relations optimal.
• Increase presence in the hospitals, court systems and community-based partners to increase availability to assist patients.
• Collaborate with Regional Director, Regional Vice President, and Senior Director of CA
• Grants and Patient Services, in finding the correct accounts to partner with locally, find key decision makers to set up a working relationship from the top down.
• Build as many relationships as possible within the community to maximize assessment potential and build credibility as a trusted resource for everyone.
• Log all activity within Salesforce daily.
• Collaborate with Contact Center to move the patient through the admissions process for the appropriate facility. Including faxing over any documentation the facility may need.
• Work cohesively within Pinnacle Treatment Centers network of departments, aligning with interdepartmental initiatives to ensure positive working relationships.
• Availability after business hours to assist patients when needed.
• Aid in the development and facilitation of patient support groups
• Assist the clinic in coordinating and facilitating clinic tours, meetings, and presentations for community outreach.
• Assist clinic with new patient orientation and tours and PAAG development and events
• Assist clinic with grant related projects.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned.
  
  

Join our team. Join our mission.

Experience

Required

• 2 year(s): Minimum two (2) years of relevant experience in the substance abuse field
  
  

Education

Required

• High School/GED or better
  
  

Licenses & Certifications

Required

• Drivers License
  
  

Behaviors

Preferred

• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity
  
  

Motivations

Preferred

• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of tasks
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  
  

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Pinnacle Treatment Centers is an equal employment opportunity employer and makes employment decisions based on merit and other legitimate business considerations. We want to have the best available persons in every job. Company policy prohibits unlawful discrimination based on race, traits historically associated with race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), parental leave, national origin, gender, gender identity, gender expression, age, ancestry, physical or mental disability, military and veteran status, marital status, sexual orientation, genetic characteristics or information, political affiliation, non-merit based factors or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.