Sr. Director of Operations

Sr. Director of Operations

Future Path to VP | Scaling a Multi-Site Aesthetics & Longevity Platform

About AlluraMD

AlluraMD is redefining the future of medical aesthetics and longevity medicine. With multiple locations across South Florida, we deliver an integrated, patient-centered experience — blending beauty, wellness, and personalized medicine into one seamless journey.

Our growth is driven by operational excellence, innovation, and a high-performance culture. We are entering our next phase of growth and expanding into new markets through both de novo launches and strategic acquisitions.

We’re seeking a Sr. Director of Operations to serve as the CEO’s right hand and help build the operational infrastructure required to scale.

The Opportunity

This isn’t just an operations role — it’s a strategic leadership position for someone who thrives at the intersection of systems, culture, and execution.

You will own day-to-day operational performance across multiple locations while also helping shape AlluraMD’s growth roadmap. You’ll partner directly with the CEO to set priorities, drive accountability, and ensure every initiative — from financial results to patient experience — is tracked, measured, and improved.

If you’re a builder who wants to scale a category-defining brand, this is your opportunity. Perform, and within 12–18 months, you’ll step into a VP of Operations role.

Key Responsibilities

Multi-Site Operational Leadership

• Lead, coach, and develop location managers to hit revenue, margin, and performance goals
• Monitor clinic KPIs: patient volume, provider utilization, staffing, and profitability
• Establish and enforce SOPs to deliver a consistent, premium patient experience
• Conduct regular site visits and audits to ensure clinical and operational compliance

Systems + Process Optimization

• Implement workflows leveraging Zenoti, ClickUp, QBO, and BambooHR
• Streamline scheduling, inventory, vendor management, and capacity utilization
• Identify bottlenecks and drive automation and process improvements

Strategic Growth Enablement

• Partner with the CEO on de novo launches, market expansion, and acquisitions
• Lead operational integration for newly acquired clinics and teams
• Support the design and rollout of new service lines, programs, and membership models

Culture + Performance Leadership

• Align teams around KPIs, accountability, and high standards
• Build a culture of ownership, recognition, and continuous improvement
• Act as a visible culture carrier, modeling urgency, excellence, and execution

Ideal Candidate Profile

You’re a hands-on operator with the instincts of a future VP. You excel in multi-site environments, love building systems, and know how to create clarity, alignment, and accountability across fast-moving teams.

Qualifications:

• 7–12 years of operations or general management experience (healthcare, aesthetics, or wellness strongly preferred)
• Proven track record leading multi-site teams to operational and financial success
• Fluent with operational platforms (Zenoti, ClickUp, QBO, BambooHR preferred)
• Strong financial and business acumen: P&L ownership, KPIs, and margin management
• Excellent communicator and team builder
• Thrives in entrepreneurial, high-growth settings

Compensation + Growth Path

• Competitive base salary + performance-based bonus
• Comprehensive benefits and wellness package
• Clear advancement path to VP of Operations within 12–18 months
• Direct mentorship and exposure to CEO-level strategy