Business Insights Analyst

Overview

Avalara is seeking a business-savvy and action-oriented business insights analyst to join Global Analytics and Insights team. In this role, you will be responsible for providing analytical insights and recommendations to enable application of best practices in customer lifecycle management. You will be responsible to provide exceptional analytical insights that form the basis of GTM strategy, develop scalable models, drive new acquisitions, product and channel decisions. By combining a deep understanding of business concepts with knowledge of statistics and exploratory data analysis, you will uncover actionable insights and catalyze change for Avalara’s customers

This rare opportunity involves creative freedom in generating insights, stakeholder management across multiple global teams and direct influence on our roadmap. This highly visible role will make a significant contribution to the growth of our business.

• This is a hybrid role and is based in our Durham, NC office***
  
  

Responsibilities

As a member of the analytics team, you will

• Work cross-functionally with Marketing, Strategy, Customer Success teams for various Sales and Marketing programs and initiatives; make clear, coherent and holistic recommendations based on test results
• Provide analytical deep-dives, monitor and optimize performance across multiple business units
• Design and execute testing strategies for improving individual performance across channels
• Integrate data from all 3rd party sources and develop Machine Learning algorithms to build propensity and value models for different products and geographies
• Present recommendations to senior-level executives and measure effectiveness of recommendations by monitoring their impact
  
  

Qualifications

• 3+ years of relevant work experience in analyzing large, multi-dimensional data sets and synthesizing data insights into actionable recommendations
• Data driven mindset with degree in a quantitative discipline such as Computer Science, Statistics, Engineering, or Mathematics
• Fluent in Python, SQL and Excel; experience with visualization tools such as Tableau and building statistical models preferred
• Exceptional written and verbal communication skills to influence cross-functional teams
• Above all comfort with data – ability to manipulate it, question its validity, interpret it, and develop recommendations based on it
  
  

About Avalara

About Avalara:

We’re building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there’s an accompanying unique and nuanced tax compliance calculation. The logic behind calculating taxes — the rules, rates, and boundaries is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day.

Avalara works with businesses of all sizes, all over the world — from corner stores to gigantic global retailers — to calculate tax accurately and automatically, at speeds measured in milliseconds. That’s a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone. That’s why we’re growing fast. Headquartered in Seattle, Avalara has offices across the U.S. and around the world, in Brazil, Canada, India, U.K, Belgium and across Europe.

Equal Opportunities

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, colour, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.