Director of AVL Systems

Hours per week: 40 hours, full time

Location: Mount Pleasant, SC

This position reports to:Director of Technology

The mission:Seacoast Church goes all out in our mission to help others Find God, Grow their Faith, Discover their Purpose, and Make a Difference.

The position: Seacoast Technology exists to create efficient systems and proactively identify solutions, through innovation and collaboration, to empower staff to meet Seacoast ministry goals. This role falls under the central AVL Systems Team (a subset of the Technology Team). This is a customer focused team that designs, installs, maintains, and provides helpdesk support for AVL Systems across all Seacoast campuses and ministries. The Director of AVL Systems leads our team of hands-on experts and ensures that all technical equipment is installed and working properly during all Seacoast services and events across all campuses.

Key Responsibilities:

• Work closely with the Director of Technology and our AVL partners, understanding the design and specs of all AVL Systems across all campuses
• Lead and develop the AVL Systems Team
• Oversee the deployment and maintenance of all AVL Systems across all campuses, including but not limited to the following:
• Audio consoles (DiGiCo Q338 and Q225, Allen & Heath Avantis and SQ series), speakers, amplifiers, wireless mics and IEMs, video switchers, routers, cameras, lighting fixtures, lighting consoles and software, projectors and TVs, LED walls, environmental control systems, meeting room/conference systems, acoustic panels, AVL network switches, and all related software including but not limited to ProPresenter, Ableton Live, Klang, WAVES SoundGrid, Dante, Wireless Workbench, DashBoard, ATEM, Onyx, grandMA and Q-SYS
• Own reliability and performance of all systems mentioned above, including weekly & monthly maintenance rhythms.
• Provide Tier 3 support for AVL requests; delegating Tier 1 and Tier 2 requests to AVL Systems team members; ensuring all tickets find resolution and are responded to in a timely manner, always looking to make it better by identifying more efficient solutions
• Host regular 1:1s; providing ongoing feedback throughout the year and completing annual performance reviews
• Approve PTO requests and other manager duties in Paycom; receipt reconciliation and purchase approvals in Ramp; along with operational budget oversight in Martus
• Prioritize annual capital projects, set and approved by the Executive Director of Operations, to be completed on time and in budget.
• Communicate emergency AVL requests to the Director of Technology
• Oversee the AVL knowledge base for staff and public
• Maintain strong relationships with church leadership, campus staff, and ministry volunteers to determine and anticipate AVL needs, offer solutions, and ensure adoption
• Educate, train and ensure Production volunteers and Audio Engineers feel confident in executing the Weekend Experience
• Develop and maintain relationships with contractors and vendors to maintain equipment and services as needed and defined by service level agreements
• Participate in weekly on-call rotation within the Technology Team
• Partner with and work closely alongside the Central IT Systems Team (a subset of the Technology Team), as well as the Mount Pleasant Production Team
  
  

Job Essentials:

• Christ Follower (As a religious organization, Seacoast Church makes hiring decisions aligned to our faith and beliefs)
• At least 7 to 10 years of experience in a church or production environment working with Audio, Video, Lighting and Acoustics.
• Regular travel to campuses is required, including frequent local day trips, and several overnight trips throughout the year
• Serve in events that occasionally take place outside typical business hours, including nights, weekends, or some holidays
• Willingness to learn new technologies and adapt where needed
• Champion of time management: managing multiple tasks, prioritizing responsibilities, and providing information in a timely and effective manner
• Demonstrated gift to lead & serve others in a team environment
• Bonus Points if you have experience with:
• Advanced Q-SYS design programming and scripting, including UCIs
• Dolby Lake, Meyer Compass, Powersoft ArmoníaPlus
• Christie Pandoras Box and Widget Designer, Brompton Tessera, Barco Event Master
• Vectorworks Spotlight and ConnectCAD, Revit, SketchUp
• Managed Switches and VLANs
• Live and drive Seacoast cultural values to Love God. Love People. Make it Better. And Have a Good Attitude.
  
  

Acknowledgement

By submitting my application I acknowledge and consent to terms of the privacy policy which applies to the applicant tracking service being offered by Trakstar on behalf of Seacoast Church. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction.

I certify that my answers to all questions will be true and correct. I understand that if I am employed, any false, misleading or otherwise incorrect statements made on this application or during the pre-employment process may be grounds for my immediate termination. I understand and authorize and agree that Seacoast Church may conduct national and local criminal biographical searches, state sexual offender searches, credit file and motor vehicle checks when appropriate and applicable. I agree to sign any and all authorizations by appropriate companies or entities who are engaged in, including but not limited to, South Carolina Law Enforcement Division, The Federal Bureau of Investigation, and any other necessary agencies.

I also understand, if employed, that I am required to abide by all the rules and regulations of Seacoast Church. Seacoast Church is an Equal Opportunity Employer. While we make employment decisions that are aligned to our faith and beliefs, we do not discriminate based on race, color, sex, national origin, age, disability or any other characteristic protected by law. This application will only be valid for the position in which I am applying and will remain active for 45 days. If I wish to apply to another position or the 45 active period has passed, I may need resubmit a new application.