Junior Business Analyst Commercial Aviation (Remote)

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Job Summary:

Viasat is a global company on a mission to deliver transformative connections. They are seeking a Business Analyst in Commercial Aviation to provide actionable insights through data analysis and enhance workflows in Salesforce, ensuring data accuracy for strategic planning.

Responsibilities:

• Analyze, monitor, and audit diverse data to ensure accuracy and integrity, leading data cleanup efforts, and reporting on key metrics.

• Maintain updated documentation of Salesforce processes and training materials.

• Deliver training sessions and materials to onboard new Customer Success Managers (CSM) and sales team members, ensuring ongoing user adoption.

• Create and maintain custom reports and dashboards in Salesforce, Tableau, and PowerBI offering transparency for key business metrics.

• Provide support for a team of over fifty Customer Success Managers and Business Development leads on internal tools.

• Support finance teams in preparing for quarterly business reviews, annual operations planning, and 5-year strategy planning by ensuring data accuracy in advance of crucial milestones, especially regarding aviation fleet metrics.

• Translate business needs into functional requirements through user feedback and personally identified areas for business process enhancement.

• Collaborate closely with cross-functional teams to identify and implement process improvements and automation opportunities within Salesforce and business Process.

Qualifications:

Required:

• Bachelor's degree or higher in Finance, Business Administration, Engineering Management, or a related field

• 2-3+ years of Salesforce experience

• Strong analytical skills, including proficiency with Microsoft Office applications, Tableau etc.

• 1-2 years of Program/Project Management

• Exposure to business process creation and optimization

• Strong written and verbal communication skills

• Attention to detail and a commitment to data accuracy

• US Citizenship or Permanent Resident Status

Preferred:

• Experience with Tableau Desktop

• SQL

• Snowflake

• Python

• PowerBI

• Previous commercial aviation or in-flight connectivity experience

Company:

Viasat is a global communications company that offers satellite services. Founded in 1986, headquartered in Carlsbad, California, USA, team size 5001-10000 employees, currently Public Company.