Software Delivery Business Analyst, Entry Level

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Job Summary:

FirstBank, Colorado's largest locally owned holding company, is seeking a Software Delivery Business Analyst to enhance internal customer service while focusing on external customer experience. The role involves leading business process improvements, applying Agile practices, and fostering collaboration among stakeholders to identify opportunities for process enhancement.

Responsibilities:

• Use contemporary requirements practices to elicit information and organize ideas

• Help the group stay on track by providing a clear focus maintaining alignment with company strategy, considering both short-term and long-term objectives

• Apply Agile practices when appropriate to emphasize iterative delivery and frequent feedback

• Apply techniques, practices, and communication that is best fit for the situation while keeping the best interest of internal and external customers in focus

• Exhibit openness and flexibility to change by adopting and piloting new practices and leading by example

• Enable stakeholders to comprehend, analyze and promote collaboration and action by utilizing visualization and alternative representations

• Work as a liaison between vendors, project sponsors, and project teams in order to build and foster trust

• Identify when to raise awareness about potential risks

• Work independently to identify opportunities for process improvement including research to uncover underlying gaps or problems

• Continue to expand practical application of Business Analysis concepts and techniques by pursuing formal and informal educational opportunities to expand knowledge and skills such as requirements engineering methodology and tools

• Perform other duties and projects as assigned

• Understand and comply with all provisions of the Safety in the Workplace policy

Qualifications:

Required:

• Must reside in the state of CO on start date

• Relocation assistance is not provided

• This is a hybrid position requiring at least 2 days a week in office

• FirstBank does not sponsor work visas

• Typically requires a bachelor's degree in related field and a minimum of 2 years of related experience

• A combination of post-high school education, job related certification and related experience equivalent to 5 years may be considered in lieu of minimum requirements

• Exhibit strong communication skills from collection to expression of information with adaptability for various audiences ranging from staff level to senior leadership

• Ability to help stakeholders articulate their problem definition focusing on requirements without describing the solution

• Facilitate and lead requirements elicitation, analysis and additional sessions that help establish a clear goal such as workshops or interviews with groups of stakeholders

• Ability to develop alternative views of requirements by creating graphical forms including as-is/to-be workflows, process models (format/presentation)

• Provide visibility into the progress of requirement development activities while highlighting the value delivered and potential risk

• Establish and maintain credible relationships both within and across multiple teams

• Ability to create documentation that is complete, consistent, unambiguous, verifiable and conforming to standards

• Lead focused efforts identifying relevant details and parking lot items

• Ability to analyze, communicate and adapt to impact of changes in requirements, priorities and business processes

• Understanding of technical terminology in addition to understanding of Technology department structures, responsibilities and relationships

• Apply analytical skills and critical thinking to evaluate and validate data and requirements obtained from multiple sources or techniques and expose new areas for elicitation

• Demonstrate strong root-cause problem resolution and implement decisions of varying complexity

• Ability to work independently and bring multiple efforts to completion simultaneously

• Moderate familiarity with Project Management methods and concepts

• Develop and maintain an awareness of operational processes and procedures across FirstBank

• Proven ability to gain support for initiatives through influence and use of business rationale

• Proficiency of computer applications including MS Office

Preferred:

• Bachelor’s degree in Information Technology, other related field, or master's degree is preferred

• Business Analyst Certification (CBAP), Scrum Master Certification (CSM) is a plus

• Experience with various project methodologies, such as Scrum and Kanban

• Experience with Business Analysis for Software Development Life Cycle

Company:

FirstBank serves more than 650,000 customers and operates more than 115 locations in Colorado, Arizona, and California. Founded in 1963, headquartered in Lakewood, Colorado, USA, team size 1001-5000 employees, currently Late Stage.