Full-Time

Essential Functions

Creates a safe client environment by performing all required security and safety procedures
Assists in the client's orientation of treatment goals, program rules and structure
Submits a written incident report in the event of unusual client behavior or activity while in DCCCA's care
Assesses and resolves minor incidents during weekend and evening hours when daytime staff are unavailable
Documents required program and client information in a timely and complete manner
Monitors client's weekly schedule and adherence to policies and procedures related to facility/equipment usage
Supports Counselors and other treatment providers with the coordination and implementation of client services from admission through discharge
Supervises client performance, enforces program rules and applies the prescribed consequences for misbehavior
Conducts and/or participates in client room searches as necessary
Adheres to established protocol in crisis situations and notifies appropriate on-call staff members immediately
Follows the program schedule and completes assigned tasks in a timely and complete manner
Contributes to overall building security through routine monitoring
Helps with client groups and facilitates client activities as requested which may include occasional transport
Consults with members of the treatment team and other professionals as necessary and implements recommendations received to ensure quality client care
Develops and maintains professional relationships with all clients at all times
Writes and revises policies and procedures and submits them to the Program Coordinator or Clinical Coordinator for approval to ensure smooth operations and a safe environment at all times
Provides Transportation or arranges transportation, as needed, to meet established achievement goals (i.e. various treatment centers, approved appointments, etc.)
Attends all required meetings such as staffing and Program related meetings and leads the Recovery Support Specialist meetings
Maintains accurate log for building inspections, fire drills, and tornado drills
Monitors and documents clients' self-administration of clients' medication according to program policy and prescribed medical policy/procedure; conduct and document thorough and accurate medication count during each shift

Supervisory Functions

Reads, interprets, and applies governance, operational, and department/program policies appropriately.
Adheres to and supports all governance, operational, and department/program policies.
Conducts interviews and assists with selection of new employees, in coordination with Human Resources.
Oversees the onboarding of new hires and ensures adequate on-the-job training is provided, including training on program policy, procedure, expectations, and applicable regulatory and accreditation standards.
Utilizes and supports appropriate retention strategies.
Assists in agency recruitment efforts by referring and recruiting applicants to the agency.
Strives to build a strong sense of team within the department and implements trauma-informed care supervision practices as appropriate.
Ensures frontline staff are provided with appropriate support.
Holds regular one-on-ones with employees, in accordance with policy.
Provides direct supervision to assigned staff individually and as a group, at regular and appropriate intervals.
Effectively trains, coaches, develops, shadows, evaluates, disciplines, and terminates employees, with the goal of building and retaining a strong team.
Evaluates employee performance utilizing the agency's performance management system
Maintains regular contact with supervisor
Engages in ongoing professional development and training.
Approves timesheets and expenses for employees, ensuring reimbursements follow policy standards, such as receipts being included.
Represents DCCCA at events, presentations, and both internal and external meetings.
Maintains good working relationships and facilitates productive and positive communication among factions.
Maintains confidentiality using sound professional judgement.
Creates a safe environment by performing all required security and safety procedures.
Upholds a Drug Free Work Place, supporting a safe and drug free environment conducive to enabling and strengthening ongoing recovery.
Job may require the employee to be able to regularly drive to various DCCCA locations and other business locations throughout the day including early morning or evening hours

Education, Experience, And Licensure

Requires a high school diploma or general education diploma (GED)
Requires one year of related experience; two years preferred
Requires CPR, AIDS in-service hours and annual TB testing with a negative test result (residential programs only)
Requires a basic understanding of the treatment model utilized
Must possess a valid state Driver's License, in force automobile liability insurance, and maintain a Motor Vehicle Record (MVR) that meets organization's insurability standard as defined by DCCCA policy. Availability of reliable transportation is required for this position.

Knowledge, Skills, And Abilities

Effective listening, oral, and written communication skills, including face-to-face, on-site, in person discussions. Exercises appropriate use of positive language.
Regular and predictable on-site attendance.
Proficiency with computers and Microsoft suite of products including Microsoft Word, Outlook, Excel, and PowerPoint.
Ability to efficiently operate other office equipment such as telephones, voicemail systems, copy and fax machines, and scanners.
Adherence to DCCCA Values:
We provide education and services based on research and a dedicated commitment to improving lives.
We value the people and communities we serve by respecting their experiences and treating them with dignity and respect.
We encourage leadership at all levels by challenging existing conditions and finding innovative ways to grow and learn.
We deliver high quality services every day, holding ourselves accountable for our outcomes.

Physical Requirements

The physical demands described below are representative of what must be met to satisfy the essential functions of this job. Reasonable accommodation may be made to enable an individual with disabilities to perform essential functions. While performing the duties of this job, the employee may be regularly required to:

Stand, walk, sit, climb, or balance
Talk, hear, taste, or smell
Reach with hands and arms
Use hands to touch, handle, or feel
Stoop, kneel, crouch, or crawl
Lift or move up to 50 pounds occasionally
Work at a computer for extended periods of time, sitting or standing
Operate successfully in an environment in which mentally and emotionally stressful topics may be discussed or trained, i.e. substance use disorder, mental health conditions, domestic abuse, etc.
Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Travel

This position requires travel, which may include driving personal or company-owned vehicles. It may also include driving with other passengers in the vehicle, and/or driving as a passenger with other drivers. Note: Even with a valid driver's license, certain motor vehicle infractions may render individual's ineligible to drive company-owned or personal vehicles for company business. Such infractions may also disqualify employees from continued employment with DCCCA, Inc. This position is considered to be a safety-sensitive position.

Possible Opportunities For Promotion And/or Growth

Program Coordinator

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Candidates must successfully complete pre-employment drug screening, background screening, a fingerprint-based records search, and reference checks. Continued employment is contingent upon annual background screening and participation in an ongoing random drug and alcohol testing program.

DCCCA is a drug-free and smoke-free workplace. This position is considered a safety-sensitive position.

DCCCA, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, sex, age, gender, disability, genetics, or any other characteristic protected by law. It is the policy of DCCCA to comply with all federal, state, and local laws concerning the employment of women, minorities, individuals with disabilities, and veterans, and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC), in every location in which DCCCA has facilities. This policy applies to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and any other terms, conditions, and privileges of employment.

Recovery Support Specialist Supervisor

About the Job

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