IT System Administrator

Summary:

Yonex USA specializes in producing technologically advanced sports equipment to enable players, both amateur and professional, to play tennis, badminton, golf, snowboard, and pickleball at a higher level. The IT System Administrator provides technical support and maintenance for the organization’s IT infrastructure, ensuring optimal performance and user satisfaction.

Key Responsibilities

• Troubleshoot and resolve hardware and software issues related to the organization's networks and systems
• Apply technical knowledge to diagnose and solve problems
• Partner with internal teams to identify, research, and address IT-related issues
• Coordinate with systems and network administrators to explain issues and recommend system improvements
• Arrange vendor support for defective software or hardware
• Set up new hire equipment (laptops/desktops) and assign necessary licenses
• Support technology requirements for distribution and supply chain operations
• Manage procurement of IT hardware and software
• Stay informed on current technology trends and innovations
• Perform additional duties as assigned
  
  
  

Knowledge, Skills & Qualifications

• Strong verbal and written communication skills
• Excellent interpersonal and customer service capabilities
• Ability to communicate technical information clearly to both technical and nontechnical audiences
• Solid analytical and problem-solving skills
• Deep understanding of computer/network hardware and software
• Effective time management
• Proficiency in Microsoft Office Suite or related software
• Ability to quickly learn various networking and systems technologies
  
  
  

Education & Experience

• Bachelor’s degree in Computer Science or related field, or equivalent experience
• Minimum of four years of relevant experience
• ERP experience required (SAP) ; sx.e preferred
• Preferred: Experience with system integration
  
  
  

Physical Requirements

• Prolonged periods sitting at a computer workstation
• Ability to lift up to 15 pounds occasionally
  
  
  

Equal Employment Opportunities Statement:

Yonex USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.