Brand Ambassador (PT)

About the Job
Position Details
Position Location: Amherst, NY
Department: D2C
Reports To: Store Leader
Job Classification: On-site
FLSA Status: Non-Exempt
Inspired by Hard Work
In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.
Representative Responsibilities
Position Location: Amherst, NY
Department: D2C
Reports To: Store Leader
Job Classification: On-site
FLSA Status: Non-Exempt
Inspired by Hard Work
In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.
Representative Responsibilities
- Enthusiastically promote the brand by being an ambassador for Carhartt, while ensure actions are in alignment with our corporate mission and values.
- Deliver the ultimate retail consumer experience with every consumer interaction.
- Provide a genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized, while telling the Carhartt story.
- Execute Visual Merchandising and Visual Standards, to ensure product is properly displayed.
- Engage with the team by contributing in positive and collaborative ways, being sure to bring your best to work each day.
- Actively participate in the performance and talent management processes including being open to development, training, coaching, and feedback, with a proactive focus on performance growth.
- Support leadership by upholding operational standards and working safely, including adherence to all company policies and procedures.
- Work as a team member to achieve/exceed the overall store's total revenue goals.
- Identify sales opportunities, finding the best solution for each individual consumer, and driving sales by meeting and exceeding consumer expectations.
- Support execution of community engagement events.
- Assist the Store Leaders with bringing forth ideas to continue to grow brand awareness in the community.
- Ownership of one’s own development and professional growth.
- There is no required education level for this role.
- Previous retail experience preferred.
- Excellent organization, prioritization and communication skills.
- Exceptional team and collaboration skills.
- PC Skills: POS Systems and Microsoft Office.
- Typical retail environment; store setting. Extended periods of time standing, typing on a computer is required.
- Moderate Lifting (30-40 lbs)
- Retail hours.
- National travel required (up to 5%).
- This position has an On-Site location: Associate will work on-site for all work-related activities.
- Carhartt is a tobacco free workplace.
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