Senior IT Project Manager (REMOTE or HYBRID TO MA)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our IT organization is currently seeking a Sr. IT Project Manager to join our growing team in our Worcester, MA office or remote work arrangement.

This is a full time, exempt position.

POSITION OVERVIEW:

The position offers the opportunity to partner with business and technology leadership at the Hanover while leading a cross-functional team delivering on a multi-year roadmap. If you love working in a collaborative, innovative and learning environment, then we want to hear from you. This is an exciting opportunity for an experienced project manager looking for a new creative challenge.

As a member of the team, you are expected to lead the execution and delivery of technology projects while collaborating with business partners to advance the organization. You are methodical, have excellent communication and time management skills – and can utilize those skills effectively across various business units.

Ultimately, the Sr. IT Project Manager is responsible for managing a wide range of technology projects of varying complexity.

With your solid blend of technical, and business facing skills, you will successfully partner with areas across the enterprise to lead delivery of projects in their area.

IN THIS ROLE, YOU WILL:

• Lead complex projects and has accountability for the estimating, planning, scheduling, tracking, management of risk, budget, change management, problem resolution, reporting and communicating
• Manage multiple projects simultaneously that may include application development, vendor-based software implementations, infrastructure changes, process development, tool selection or multiple combinations of each
• Have the ability to guide and direct team members and technical subject matter experts through design, MVP, development and deployment of solutions
• Have strong project plan management experience including work breakdown structures, milestones, dependencies and identification of critical path
• Have strong experience in managing Agile projects using Scrum, Kanban, Scrumban
• Have strong experience in managing projects that use both plan driven as well as Agile techniques to deliver successful outcomes
• Manage project outcomes to ensure implementations are fit for use and purpose and support long term goals and objectives
• Manage interdependencies within their projects
• Provide transparency and reporting to overall governance and steering structure
• Lead the interaction with business partners, project team members, other IT colleagues, and external vendors to ensure clarity of the business problem, outcome and scope and ensures issues and risks are understood and resolved.
• Be responsible for building team alignment, encouraging team effort and successes, embracing continuous performance improvement through coaching, modeling the way, and developing followership through his/her daily interactions with the team.
• Manage the vendor outcome through active collaboration and feedback with Program Management and Vendor Management
• Solicits and applies standards and best practices as defined by the project management Center of Excellence (Coe) and the Project Management Office (PMO)
  
  

WHAT YOU NEED TO APPLY:

• 7+ Years of related experience with project & program delivery (Waterfall, Agile or Iterative, Hybrid)
• Bachelor’s degree with a preference of technology/computer science field or equivalent work experience
• Familiarization with project management tools such as MS Project, Planview, Jira, ADO, ServiceNow.
• Strong Business Acumen - Knowledge of P&C products preferred along with experience in managing projects related to Data Platforms
• Strong experience in establishing governance fit for the size of the project
• Strong experience in creating resource allocation plans, detailed implementation plans and change management
• Strong experience in managing budgets
• Strong relationship management skills – Ability to effectively collaborate with business & IT partners and to foster strong relationships with them to aid successful project delivery
• Strong ability to connect dots and build integrated plans that include business timelines for filings, intersecting IT project timelines and deliverables where dependencies exist, and outside project risks. Someone with an anticipatory mindset rather than a reactionary one.
• Strong communication (written and verbal) and negotiation skills
• Strong leadership skills that deliver results and align with our CARE values
• Must eligible to work in the US without requiring sponsorship now or in the future (IE. Green card holder or US citizen)
  
  

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits
  
  

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:[email protected] include the link of the job posting in which you are interested.

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