Assistant Staff Analyst, Health (ODR Housing ICMS/ERC)

Job Details

Description

Salary Range: $6,107.18 $ 8,811.00 monthly

Summary

The Office of Diversion and Reentry within the Los Angeles County Department of Health Services is looking for an Assistant Staff Analyst (ASA) to join the ODR Housing Team and work alongside the Enriched Residential Care (ERC) Program’s Facility Improvement Team. ODR provides placement in Residential Care Facilities for the Elderly (RCFEs) and Adult Residential Care (ARF) facilities for individuals who are homeless, have a serious mental health disorder, and are diverted into services after being incarcerated in the Los Angeles County Jail. This position will join an existing team of analysts and will report to ICMS Senior Program Manager (Senior Staff Analyst).

The ASA will process ODR referrals and assist in overseeing and managing a portfolio of RCFEs and ARFs in Los Angeles County that serve homeless individuals, seniors and adults with disabilities who require care and supervision to be stably housed. It is expected that the ASA will ensure the quality of services and accommodations for ODR clients in RCFE and ARF facilities by conducting regular facility visits, quarterly facility reviews, developing continuous quality improvement plans for each facility, providing technical assistance and training, and implementing accountability measures when necessary.

Currently, ODR has a hybrid work schedule with a combination of workdays in the office, in the field and remote. This may change at discretion of DHS.

ESSENTIAL FUNCTIONS of the Assistant Staff Analyst include, but are not limited to:

• Assist with receiving and processing incoming ODR referrals.
• Complete referral paperwork and income changes.
• Match clients to the appropriate facility to ensure facility can meet client’s needs.
• Conduct monthly facility visits to a portfolio of ERC facilities to assess the safety and quality of facility services.
• Conduct quarterly facility assessments utilizing agreed upon tool.
• Develop an improvement plan that identifies areas of concern and applicable resources, required trainings and/or participation in technical assistance.
• Identify new facilities and remove facilities that are not improving or otherwise create concern regarding the immediate well-being of ERC clients.
• Initiate Corrective Action Plans (CAPs) when needed.
• Communicate with CCLD to identify facilities that are of immediate concern to the safety and well-being of clients.
• Participate in monthly team meetings to discuss facilities challenges and training needs.
• Participate in quarterly technical assistance calls with facility operators.
• Participate in quarterly learning communities for facility operators.
• Other duties as assigned.
  
  

Job Qualifications

Education/Experience

Three years of experience in a staff capacity analyzing and making recommendations for the solution of problems of organization, program, procedure, budget or personnel - OR -Two years of highly responsible administrative or staff experience - OR - One year of responsible staff experience in health care or community or social service operations, - OR - Working in a program that provides housing and support services to clients who are homeless or are at risk for homelessness; - OR - Making recommendations for the design and/or implementation or evaluation of programs related to health and human services for high-risk populations (e.g. homeless, justice-involved, mentally ill, substance use disorder or medically complex).

A bachelor’s degree or higher from an accredited college or university, preferably in Social Work, Public Health, Public Policy, or related field is preferred but not required.

Certificates/Licenses/Clearances

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Successfully clear the LA County Live Scan and health clearance process

Other Skills, Knowledge, And Abilities

Ability to convene and coordinate diverse stakeholder groups for purpose of collective action.

Strong synthesis, analysis and writing skills with ability to develop products, protocols, and reports.

Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Teams, Outlook, etc.

Able to multi-task and set workload priorities for time sensitive projects/tasks.

Ability to problem solve and make recommendations to processes, policies, etc.

Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently.

Able to work in a very diverse environment and with diverse individuals.

Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable.

Online Application Requirements

At a minimum, candidates need to submit/upload electronic copies of a resume describing education to include training certifications, and relevant paid and volunteer experience – relevant to the job description essential job functions. Applications need to include legible copies of education diplomas/transcripts as applicable.

A cover introductory letter may be submitted while not required.

Legible copies of certificates to substantiate proficiency in skills, knowledge and abilities may be submitted.

Applications without supporting documentation at the time of application or no more than 5 business days after the initial application will not be included in the candidate pool.

Review of job description at https://helunahealth.org/join-our-team/ is suggested, especially if applying to the position from a third-party online application.

PHYSICAL DEMANDS

Stand Frequently

Walk Frequently

Sit Frequently

Handling Occasionally

Reach Outward Occasionally

Reach Above Shoulder Occasionally

Climb, Crawl, Kneel, Bend Occasionally

Lift / Carry Occasionally - Up to 30 lbs

Push/Pull Occasionally - Up to 30 lbs

See Constantly

Taste/ Smell Not Applicable

WORK ENVIRONMENT

General Office Setting, Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.