Event and Outreach Manager

The Associated Students of CSU, Chico is recruiting for Event and Outreach Manager. This is a full-time, full-year (2080 hours), non-exempt position. The pay range for this position is $26.00 - $32.00/hr; placement in range is dependent upon experience with new hires typically starting at the base of the range. The anticipated schedule for this position is typically Monday through Friday, 40 hours per week, though it is also dependent on events therefore it will on occasion include nights and weekends. The schedule is subject to change based on operational needs. 

Associated Students offers excellent benefits to include medical, dental and vision insurance with a generous employer contribution toward the cost. Basic life, AD&D, and long term disability are fully employer paid. Retirement is offered through CalPERS. An employee contribution to this defined benefit plan is required in addition to a significant employer contribution.

The Associated Students (AS) is a comprehensive campus auxiliary corporation of CSU,Chico serving thousands of students, faculty, staff and community members through myriad student programs, services and business enterprises. With an annual budget of more than $21M, the AS operates residential and retail dining services, the Bell Memorial Union, the Wildcat Recreation Center (WREC), and administers the contract for the Wildcat Store (bookstore). Additionally, the AS offers a wide variety of services and programs such as: CAVE (Community Action Volunteers in Education), Child Development Lab, Adventure Outings, Recycling, Sustainability and student government. Typically, the AS employs more than 100 full and part-time employees and more than 400 students.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Associated Students. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students employees who apply for the position.

In support of campus-wide efforts, the AS is committed to recruiting and hiring candidates who demonstrate and embrace our corporate values and strategic priorities. We take a culturally-informed approach to all our processes related to employee relationships. We provide timely and intentional opportunities to increase our commitment to inclusivity within the Associated Students and actively support University-wide diversity initiatives. Successful candidates are those of variable abilities who will work to advance policies and practices that will strengthen our organizational culture.

To be considered, you must submit an application in full and attach a resume and cover letter.

EVENT AND OUTREACH MANAGER

Summary:

This is a management position with overall responsibility for the general oversight and administration of the events and outreach team. Under general direction, the manager oversees overall operations of Associated Students centralized and individual events. This includes events budgets, planning, collaboration, organizing, directing, communication, supervising and evaluation of student programs. Certain duties and assignments are fluid and are periodically reviewed and revised based on program needs, program philosophy and staff development.

Essential Functions:

Management & Administration

•    Manages the day-to-day functions of the events and outreach team. Oversees the recruitment, training, supervision and evaluation of career and student staff.
•    Manages event budgets. Ensure timely payment of contractors including vendors and talent. This includes bi-monthly timesheet approval for career and student staff.
•    Responsible for the compilation and reporting of student engagement, feedback and participation in AS events including annual presentation of program highlights.
•     Oversees analysis of program data and key performance indicators (KPIs) to guide continuous improvement, inform decision-making, and support strategic goals.
•     Organizes and facilitates interdepartmental committees for event campaigns to implement diverse, large-scale, and dynamic campaigns on behalf of the Associated Students.
•    Develops, manages, and maintains procedures related to centralized events and programming, including a centralized programming calendar and project management tools.
•    Attends program meetings and events, assisting with on-site production of campus and AS events as needed.
•     Meets regularly with AS Conference Services, AS programmers, campus stakeholders, operations, and student staff to ensure effective coordination and scheduling of events.

Event Coordination & Vendor/Talent Management

•    Oversee and coordinate all event planning, logistics, and staffing for team-hosted and partnered events. Create experiences on behalf of the Associated Students that highlight AS values and programs.
•    Manage student-led events to minimize risk as well as ensure quality of content and representation of the Associated Students mission and values. 
•    Analyzes program effectiveness and develops methods to ensure all events, outreach efforts, communications, trainings, and programs are high quality, well attended, student-centered experiences and meet AS branding standards.
•    Collaborates with the marketing team to support advertising and publicity efforts for campaigns and events.
•    Supports the coordination of campus-wide and collaborative events on behalf of the Associated Students and leads program involvement to highlight Associated Students (Choose Chico, Wildcat Preview Day, etc.)
•    Evaluates events, activities, and program-related risks. Works with the Risk Manager to ensure appropriate insurance coverage and security is in place as required. Ensures compliance with University policies and procedures and coordination with University Public Events, Facilities Reservations and Risk Management. 
•    Researches and recommends program ideas. Negotiates with talent/agents. Reviews and prepares contracts in coordination with AS Risk Manager. 

General Duties

•    Develops and maintains effective working and collaborative relationships with the campus community, all areas within the Associated Students, outside venders and general public. 
•    Campus Security Authority: This position is designated as a Campus Security Authority (CSA) under the Clery Act and is required to comply with the requirements of this designation. Training is required and will be provided.
•    Other duties may be assigned.

 Positions Directly Supervised:

One (1) Event and Outreach Coordinator, One (1) Event and Program Assistant, and 

1-2 Event Assistants

Work Environment and Physical Requirements:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Typical Work Environment:

Work is performed in an office and student union building environment; some work is conducted in an outdoor environment with exposure to wide variations in temperature and weather conditions; continuous contact with staff, campus community, and public. Days and hours of work depend on programming and may include nights and weekends as required by event scheduling.

Physical Requirements:

Stand and walk for extended periods, manual dexterity for use with standard office equipment and eye-hand coordination; verbal and written communication. 

Ability to move throughout and between different departments and facilities in the organization.

Travel Requirements:

None

Knowledge, Skills and Abilities Requirements:

•    Principles, practices, and procedures of student-centered programs, operations, and functions.
•    Cultural, social, recreational, educational, and service objectives and needs of a university community.     
•    Risk management practices and procedures as they relate to event management.
•    Budget development, fiscal controls, and accounting.
•    Principles of supervision, training, and performance evaluation.
•    Computer systems and software applications related to student union programs and event development, implementation, and administration.
•    Plan, innovate, develop, and implement diverse and dynamic student-centered programs and events that meet the needs of the campus community.
•    Analyze student activity programs, developing methods to assess and achieve goals.
•    Organize data, maintain records, and prepare reports.
•    Develop and maintain effective working relationships with the campus community, general public, co-workers, supervisor, and those contacted during the course of work.
•    Manage risk associated with programs and activities.
•    Work well under pressure, meeting multiple and sometimes competing deadlines.
•    At all times demonstrate cooperative behavior with colleagues and supervisors.

Minimum Education and Experience Requirements:

•    Three (3) years of full-time experience in event coordination, student activities, outreach, or a related area, preferably in a higher education or student-facing setting. One (1) year may be substituted with a Master’s degree in Higher Education Administration, Student Development, Educational Leadership, Recreation Administration or equivalent. 
•    Two (2) years of full-time experience in supervising staff.

Preferred Requirements:  

Bachelor’s degree

Special Requirements:

•    Possession of or ability to obtain a current and valid California Driver’s license with an acceptable driving record. 
•    Satisfactory completion of a background check (including a criminal records check) is required for employment. Associated Students will make a conditional offer of employment which may be rescinded if the background check reveals any disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students employees who apply for the position.