When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary

In this role, you will use in-depth expertise to develop collaborative topic area content specific to Ambulatory Care through research and collaboration with subject matter expert (SME) teams. You will facilitate projects from recruitment of members through knowledge sharing of leading practices to drive measurable improvement and change focused on Ambulatory Care. You will develop and maintain key stakeholder relationships with members and advisory services teams to promote robust member networking and sharing of information with other organizations.

Responsibilities

Act as an ambulatory expert and leader for designated projects, remaining current on industry trends, innovations, and best practices to support member needs.
Develop, manage, and deliver large scale performance improvement work and benchmarking studies by maintaining awareness of industry specific topics, determining potential member impacts, and developing communications and programming.
May oversee review of policies, procedures, and practices for the program
Develop and maintain strong internal and external business relationships, reaching out to members for follow-up activities and to communicate successes.
Coach others in methods to transform and engage members.
Convene member groups to educate members on PI processes and facilitate discussion, plan topic content for projects.
Identify leading practice members for knowledge transfer and webcast webinars; develop and manage relationships with external SMEs for contracting for services and follows up on expectations.
Evaluate the best media channels to distribute content and program information and create program promotional materials.
Identify outcome and process metrics for projects to evaluate member performance improvement; determines the best way to represent results.
Select and build projects likely to have measurable impact and monitor performance / effectiveness of program delivery; makes recommendations and leads internal teams to improve member experience.
Monitor program satisfaction and take appropriate actions independently to improve satisfaction for assigned responsibilities.

Qualifications

Relevant degree preferred. Masters degree highly preferred.
7 or more years of experience in quality improvement, performance improvement or operations role within a health care setting required.
Experience in an ambulatory setting such as a physician office, operations, quality, surgery center required.
Strong project management experience desired, PMP or Black belt certification highly preferred.
Demonstrated ability to build and maintain strong, effective working relationships with a variety of internal and external stakeholders.
Ability to analyze data and effectively identify opportunities.
Willingness to travel.

Estimated Hiring Range

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $102,400.00 to $179,000.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

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PI Program Director, Ambulatory