Job Details

Description

Maintenance Supervisor

CLASSIFICATION: Full-Time, Non-Exempt, Hourly, Plus Benefits Eligibility

COMPENSATION: $32 Per hour

WHO WE ARE: Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

About

The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows:

We Are Believers
We Communicate Authentically with Care
We Stay The Course
We Drive Performance

POSITION SUMMARY: The Maintenance Supervisor is primarily responsible for maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.

RESPONSIBILITIES (Including But Not Limited To)

Lead, schedule, and support the on-site maintenance team, ensuring timely completion of work orders and preventive maintenance
Ensure that the property maintains an exceptional curb appeal by keeping the community grounds and buildings clean and properly maintained.
Assist with basic repairs and other general maintenance duties.
Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.
Maintain a safe, tidy and sanitary clubhouse, office, model, hallways and all other common areas.
Ensure that the property is free of trash, debris and animal waste.
Ensure that the grass and landscaping are well maintained, including the watering of flowers.
Ensure the best possible appearance of each apartment prior to new resident move-in.
Oversee apartment turnovers.
Communicate with the Community Manager any problems with maintenance or curb appeal that requires further attention.
Respond appropriately to emergencies, according to policies and procedures.
Ensure understanding and compliance with all policies and procedures.
Contribute to resident satisfaction by ensuring that customer’s expectations are met or exceeded.
Participate in Redstone training as required.
Diagnose and perform repairs and replacements on HVAC systems (split systems, heat pumps, rooftop units, etc.)
Supervise HVAC installs, retrofits, and seasonal start-ups/shut-downs
Conduct general property maintenance as needed (plumbing, electrical, appliance, carpentry, etc.)
Maintain detailed records of equipment performance and repairs
Ensure OSHA, EPA, and building code compliance
Manage maintenance supply inventory and vendor relationships
Participate in after-hours emergency on-call rotation

Qualifications

Must have excellent customer service skills, strong attention to detail and basic maintenance skills
Working knowledge of pool service/maintenance required
5+ years of experience in residential or commercial HVAC maintenance
2+ years in a supervisory or lead tech role
Universal EPA 608 Certification
Strong knowledge of HVAC troubleshooting, repair, and replacement
Proficient in using mobile maintenance systems and work order tracking apps
Valid driver’s license and reliable transportation
Must be able to lift a minimum of 75 lbs. and work 8-12 hour standing shifts

Preferred

HVAC trade school or journeyman-level training
Additional certifications (e.g., NATE, OSHA 10/30, boiler license)
Familiarity with multifamily/student housing property operations

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