Scheduling Coordinator

Description

Are you the master of calendars, a wizard of coordination, and someone who finds joy in bringing order to chaos? Plus, you're on the lookout for great benefits, the support of an all-star team, and opportunities to grow your career.

Look no further! First Choice is seeking a Scheduling Coordinator to join our dynamic team.

Why You’ll Love This Job

• You'll be based out of our Amherst, NY office - enjoy the camaraderie and get to know your awesome colleagues!
• Monday to Friday, 8:00am - 4:30pm EST—a schedule to keep your work-life balance on point.
• Competitive pay of $18-19/hour, plus overtime opportunities.
  
  

Your Role: As a Scheduling Coordinator, you'll be scheduling and coordinating appointments with clients, physicians and examinees. This position ensures that client specific requirements for provider specialty and location are met, and that all ancillary services are arranged. Your responsibilities may include:

• Schedule examinations through the system database.
• Schedule and confirm appointment dates and times with physicians’ offices.
• Communicate with clients regarding appointment scheduling, physician CV’s, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
• Confirm receipt of records for record review referrals.
• Prepare and send exam notification letters daily.
• Communicate with physicians, clients and or examinees.
• Submit client invoice and/or issues to accounting if charges are incurred.
• Ensure prompt pre-payment for services issued when required.
• Coordinate ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed.
• Respond to requests for report status and/or information.
• Provide support to other offices as needed.
• Arrange lodging and or transportation for out-of-town examinees.
• Process mail, deliveries and shipments as needed.
• Participate in various educational and or training activities as required.
• Perform other duties as assigned.
  
  

If this sounds like the perfect fit for your next career move, apply now and take the first step towards an exciting future with First Choice!

Qualifications

Scheduling Coordinators come from all different backgrounds including customer service, sales support, clerical, secretary, administrative assistant, receptionist, call center, medical practice, retail and more.

• High school diploma or equivalent required.
• Minimum one-year clerical experience; or equivalent combination of education and experience. Experience in a medical office or insurance industry preferred.
• Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
• Must have a full understanding of HIPAA regulations and compliance.
• Demonstrates accuracy and thoroughness.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
  
  

First Choice Evaluations (FCE) provides independent medical examinations, peer review, and related services. Whether FCE provides services intermittently or for a regional or national IME program, the thoroughness, expertise, and dedication of our approach is evident. There are numerous legal and procedural requirements, we help clients navigate them all for optimal resolution of claims.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

First Choice offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans