Administrative Coordinator

Benefits:

• Voluntary Life Insurance
• Hospital & Critical Illness Ancillary Benefits
• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Wellness resources
  
  
  

We are looking for someone with a positive attitude, that can work independently. Construction, customer service or restoration background a plus!

This position will handle organizational and administrative tasks including, collecting payments, customer service follows up, answering phones, using a multiple types software and interfacing with customers and suppliers. strong organizational, writing and problem-solving skills. The Administrative coordinator position wears many hats and is the liaison between the business owners, management team, corporate office, and team members with oversite of the plant and company vehicles.

Essential Job Duties & Responsibilities

• Answers telephone calls and resolve routine and complex inquiries (may be on call for customers at times)
• Maintain files by organizing and filing documents and locating specific & Electronic files
• Responsible for gathering and collecting all jobs information.
• Enter new jobs into ServiceMaster Restoration 365, captures relevant customer and job information.
• Track jobs progress daily and report to Manager as needed.
• Responsible for scheduling and confirming inspections with clients
• Assist with collecting needed timesheets and other documents needed for payroll.
• Maintain office policies and procedures
• Purchasing and tracking of all job materials and supplies
• Inventory control of company supplies to also include; office supplies, water, coffee, etc. and research new deals and suppliers
• Follow up with customers on work performed
• Call all customers to collect payments
• Assist other departments and project managers within the company
• Understands ServiceMaster operating systems and the services we offer
• Oversite of the Plant and company vehicles; cleanliness, safety, storage, equipment, keys and report any issues.
• Manage tools and equipment repairs
• Responsible for company credit card and cashbox reconciliation
• Work closely with the Water Restoration Estimator and assists where needed.
  
  
  

Requirements & Qualifications:

• High school diploma/GED required
• Self - Starter and ability to multi-task
• Self - motivated
• Extremely organized
• Previous administrative assistant experience required
• Experience and skill with Microsoft Office application (Word, Outlook, PowerPoint, and Excel) required
• Strong time management skills
• Verbal and written communication skills (Meet Deadlines)
• Dependable and adaptable to operate in a one- person office setting
• Experience with Restoration 365, not required, but desired.
• Ability to manage highly confidential information
  
  
  

Physical Demands and Working Conditions:

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job.

• May need to move up to 25 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
• Express or exchange ideas with others quickly, receive and act on detailed information given.
• For safety reasons, respirators, which are used in certain situations, must be able to seal to your face
• Use visual acuity to perform detail-oriented activities
• Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating from time to time.
  
  
  

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.