Service Writer

Complete Coach Works, a D/T Carson Enterprises, Inc. company, offers an array of solutions for transportation needs. Our company specializes in bus remanufacturing, interior rehabs, accident and fire repair, rail repair and rehab, and alternative fuel conversions.

Employee Perks for a Service Writer are as follows...

• Weekly Pay: $23 - $25/HR based on experience and qualifications
• M-F 7:30 AM to 4:00 PM, full-time schedule, consistent and year-round work
• Career advancement opportunities
• Paid holidays & vacation
• Huge Annual Family-friendly X-Mas Party!
• Company offers medical benefits and retirement plan options
• We are 2nd chance employers
  
  

Reports To: Production Manager

Department: Production Support

Essential Responsibilities

The Service Writer for the ­­­­­­­­­­­­­Production Manager, is responsible for providing a full range of clerical assistance and support in the project records systems. The Service Writer is responsible for maintaining and updating documents and files related to our ongoing production projects.

Specific Responsibilities

• Performing data entry tasks.
• Maintain customer records by keeping all files organized.
• Retrieving information from the filing system when requested.
• Communicate with parts sellers and technicians to make sure everything needed is on hand.
• Answer detailed questions about services performed and price information.
• Advise the customer on the repairs recommended and offer a pricing quote.
• Schedule appointments over the phone.
• Additional administrative and support functions as needed.
  
  

Required Qualifications

• 5-7 years of Auto Mechanic Service experience/strong understanding of auto mechanics and the ability to identify appropriate repairs for vehicle problems.
• Ability to break down complicated automotive or industry topics into understandable advice meant for customer understanding.
• Parts manual knowledge.
• Experience and proficiency with Microsoft Office Suite.
• Organizational and record-keeping skills.
• Excellent reading and language comprehension.
• Advanced computer and data entry skills; experience with Access and Excel.
• Customer service skills.
  
  

Must Be Able To

• Use manual dexterity frequently
• Sit for prolonged periods of time.
• Occasionally carry, lift, pull, and push up to 25 pounds of dead weight.
• Sit and stand.
  
  

Additional Employee Benefits

After your introductory period is completed all full-time employees of D/T Carson Enterprises Inc. will be offered excellent benefits such as:

• Medical
• Dental / Vision
• Long- and Short-Term Disability
• Life Insurance ($50,000 automatically awarded when you enroll for our medical plan)
• 401K with a 3% company match
• ESOP (We are Employee Stock Owners)
• EAP (Free legal consultation, therapy sessions, etc.)
  
  

Company Sponsored Perks...

• Tuition Reimbursement
• Nationally Recognized Automotive Trainings & Certifications (instructor-led or online)
• Company-sponsored ASE testing and training materials
• Earn $100 for each ASE H series certification you receive
  
  

Possibility of a Same Day Interview if you...

Call or Text: 951-837-6345 Email: [email protected] Apply at: http://completecoach.catsone.com/careers/

Get To Know Us

Completecoach.com

Sblbus.com

Transitsales.com

Zepsdrive.com

https://www.youtube.com/watch?v=MVXWGBgYj3M

DOT

We are drug free workplace that conducts pre-employment physicals and drug screenings. We are regulated by the department of transportation and will be conducting random drug testing at regular intervals.

EEO

We are an equal opportunity employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. If you require a reasonable accommodation to a known disability, are a qualified applicant or employee and if it will not impose an “undue hardship” on the operation of the business, please notify a member of the Human Resources staff and a reasonable accommodation will be made.

D/T Carson Enterprises, Inc. reserves the right to amend or alter this job description at any time at the discretion of the company.