Analyst/Sr Analyst, Coupa Administrator

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This role is a key member of the Coupa Team within the Finance Division, responsible for leading Coupa platform administration and driving strategic initiatives across Source-to-Pay processes. The ideal candidate will bring strong project management capabilities, a proven aptitude for process improvement, and a proactive approach to change management and training delivery.

What You'll Do

• Serve as the primary administrator for Coupa Sourcing and Contracting modules, ensuring optimal configuration and alignment with business processes.
• Lead procurement and finance projects, including upgrades, automation, and cross-functional initiatives.
• Drive process improvements to reduce manual work and boost efficiency.
• Develop and deliver Coupa training and documentation to promote best practices.
• Build Power BI and Excel dashboards/reports to support Source-to-Pay decisions.
• Recommend scalable improvements and automation using Alteryx and Process Automate.
• Coordinate project plans and timelines with stakeholders for timely execution.
• Manage Coupa releases, upgrades, and configurations with IT and business teams.
• Ensure SOX and internal governance compliance.
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s Degree or 5+ years equivalent work in:
• Management or Business Information Systems (MIS/BIS)
• Computer Science or Engineering
• Supply Chain Management/Operations
• Agile project management/delivery, process improvement, change management, automation adoption, S2P processes/platforms or related functions.
• Coupa or other Enterprise Source-to-Pay systems (ex. SAP Ariba)
  

Preferred Qualifications- Education & Prior Job Experience

• MBA or advanced degree in a related field.
• Familiarity with SOX compliance and governance.
• Certified ScrumMaster (CSM) or Project Management Professional (PMP).
  
  

Skills, Licenses & Certifications

• Detail-oriented with strong organizational and time management skills.
• Skilled at balancing priorities and delivering results efficiently.
• Analytical and solutions-focused; expert at driving change.
• Proficient in Power BI development, Excel, PowerPoint, Cognos, and Azure DevOps.
• Passionate about process optimization and tech enablement.
• Clear communicator with strong stakeholder engagement skills.
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.