Atlassian Administrator - Unilever Prestige

Unilever Prestige is the Luxury Beauty division of Unilever that holds nine companies/brands: Dermalogica, Kate Somerville, Murad, Living Proof, Hourglass, Tatcha, Paula’s Choice, K18 and Garancia. The businesses have a global footprint, are omni-channel in nature and with a heavy index to e-commerce and direct to consumer offerings. Our brands blend luxury physical in-store experiences with digitalized e-commerce offerings including digital technologies embedded within product offerings. It operates a unique organizational model that places high emphasis on independence, entrepreneurship, and speed, all rooted in individual breadth and depth of capability. The division is one of Unilever’s key strategic bets and has seen consistent double-digit growth through both organic and M&A growth.

About The Role

Unilever Prestige is seeking a driven and collaborative Atlassian Administrator with 3–5+ years of experience to help manage and evolve our Atlassian stack, with a focus on governance, scalability, and end-user experience. The ideal candidate will have experience in similar CPG organizations and be proficient in the Atlassian toolset, specifically Jira Work Management, Jira Service Management, and Confluence. You should be comfortable owning tool configurations, solving real user problems, and partnering with teams across the organization to improve productivity and collaboration.

If you’re passionate about delivering tools that enable teams to do their best work—and you understand that operational excellence, governance, and empathy for the end-user are not mutually exclusive—we want to hear from you.

Key Responsibilities

• Administer and optimize the Atlassian suite, including Jira Work Management, Jira Service Management, Confluence, Bitbucket, etc.
• Configure workflows, schemes, custom fields, permissions, and automation rules to support diverse business use cases.
• Collaborate with cross-functional teams (Software, Product (Business Systems), Engineering, HR, Marketing, etc.) to gather requirements, implement solutions, and drive adoption.
• Maintain tool governance and best practices across all Atlassian instances—balancing agility with maintainability and compliance.
• Serve as the primary point of contact for Atlassian tools: user support, troubleshooting, and education .
• Assist in evaluating, installing, and maintaining add-ons and integrations, including scripting with tools like ScriptRunner, etc..
• Monitor system performance and security, manage user access, and perform periodic audits and cleanups.
• Lead or support tool migrations, upgrades, and system documentation.
• Stay current with Atlassian product updates, ecosystem changes, and industry best practices.
  
  

Qualifications

• 3–5+ years of experience as a system administrator, tooling admin, or enterprise application support professional—including significant experience with Atlassian tools.
• Demonstrated ability to quickly learn and master new tools and technologies.
• Working knowledge of JQL, REST APIs, automation scripts, and/or third-party plugins.
• Understanding of agile methodologies.
• Experience with user training, documentation, and delivering with a client-focused mindset.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills with a service-oriented mindset.
• Able to balance governance and flexibility, and advocate for scalable solutions.
• Bonus Skills: Familiarity with Python, Java, or Groovy scripting; ITIL, Agile, or Atlassian certifications.
  
  

The Ideal Candidate Is…

• Humble: Open to feedback, eager to collaborate, and more focused on outcomes than credit.
• Hungry: Proactively seeks to learn, improve systems, and help others succeed.
• Smart: Emotionally intelligent, listens well, and knows how to navigate interpersonal dynamics effectively.
  
  

This is a fully remote role with residency ideally based in Pacific Standard Time. with Dermalogica as the employer and on its employment terms. The expected annual base salary range for this position is $80K to $110K. The exact base salary is determined by various factors including experience, skills, education, and budget.

Apply now and become a key contributor to the Unilever Prestige growth trajectory!

Dermalogica is an equal opportunity employer committed to fostering an inclusive culture where all employees are valued, supported, and empowered to succeed.