General Manager

General Manager – Collision Repair Center

Location: 3103 Stober Rd., Louisville, KY 40213

Company: Precision Collision, a division of CollisionRight

Status: Full-Time | Exempt

About Us

At CollisionRight, we are redefining the collision repair experience—delivering exceptional service, quality workmanship, and a team-driven culture that makes a difference every day. We're growing fast, and we’re looking for a dynamic, results-driven General Manager to lead one of our high-performing repair centers.

Position Summary

The General Manager plays a key leadership role, overseeing the daily operations and profitability of the collision center. You’ll manage departmental goals, team performance, customer satisfaction, and operational efficiency, ensuring that every vehicle repair meets our high standards of safety, quality, and service.

What You’ll Do

• Drive overall center profitability and performance, managing departmental goals and budgets
• Lead, coach, hire, and develop a high-performing team including estimators, technicians, painters, and support staff
• Manage P&L, inventory, staffing, and vendor relationships
• Ensure compliance with company policies, OSHA safety standards, and environmental regulations
• Monitor repair quality, technician productivity, and customer satisfaction
• Establish strong working relationships with insurance partners and repeat customers
• Handle escalated customer concerns and resolve issues with professionalism and urgency
• Oversee billing, parts orders, and repair timelines, ensuring timely completion of all work
• Support a positive workplace culture that promotes growth, accountability, and teamwork
  
  

What We’re Looking For

• 3+ years of leadership experience in the collision repair industry
• High school diploma required; Bachelor’s degree preferred
• Valid driver’s license
• Proven P&L and operational management success
• Strong understanding of collision repair processes, KPIs, and insurance relationships
• Excellent communication, problem-solving, and team-building skills
• Passion for customer satisfaction and operational excellence
  
  

Why Join CollisionRight?

• Competitive salary + bonus opportunities
• Ongoing professional development and training
• Supportive leadership and a strong team culture
• Opportunities to grow your career as we continue to expand
  
  

Ready to lead and make an impact?

Apply now to join a team where your leadership and expertise will be valued and your career can thrive.

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.