Network Engineer
IDR is seeking a Network Engineer to join one of our top clients for an opportunity in Charlotte, North Carolina. In this role, you’ll provide hands-on support for a Cisco-based network environment in a customer setting, helping maintain stable and secure connectivity for day-to-day operations. This is a great opportunity to work with an established organization and contribute to critical infrastructure support in a hybrid environment.
Position Overview for the Network Engineer:
- Provide day-to-day network support, including troubleshooting, incident response, and service restoration
- Configure, support, and maintain Cisco switching and routing equipment in a production environment
- Assist with network changes and implementation activities while following standard change control processes
- Document configurations, troubleshooting steps, and work performed to support operational consistency
- Collaborate with cross-functional teams and escalate complex issues as needed to maintain network stability
Requirements for the Network Engineer:
- CCNA-level knowledge with hands-on Cisco switching and routing experience in a production environment
- Experience troubleshooting VLANs, trunk ports, and inter-VLAN connectivity in enterprise networks
- Strong incident troubleshooting skills, including isolating issues across switching, routing, and IP configuration
- Ability to work in a hybrid environment with onsite presence multiple days per week
- Strong documentation skills and experience working within structured operational processes (ticketing/change control)
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
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