Director, Paid Media

Please note: This is a hybrid role based out of our Support Center in Franklin, TN, with Monday through Thursday in the office and Fridays as designated work-from-home days.

Position Overview:

TruGreen is seeking a strategic, analytical and innovative Director of Paid Media to lead our full-funnel media strategy and investment. This leader will connect brand-building and demand-generation activity to measurable business growth across national, regional and local markets.

The Director will oversee media planning, activation, optimization and measurement across paid search, paid social, programmatic, video, connected TV, audio and emerging channels.

The ideal candidate brings deep performance marketing expertise, understands how upper- and lower-funnel investments work together and knows how to balance proven performance channels with new opportunities to build demand and brand preference. Experience integrating direct mail into a broader acquisition strategy is a strong plus.

Key Responsibilities:

• Develop and lead an integrated, full-funnel media strategy that builds brand demand, generates qualified leads and drives profitable customer acquisition.
• Define the role of each channel across the customer journey and ensure investments work together as one coordinated plan.
• Manage significant media budgets across national, regional and local markets, aligning investment with demand, seasonality, competitive conditions and growth potential.
• Develop breakthrough media ideas that create attention, conversation and competitive distinction, not simply efficient impressions.
• Identify cultural moments, partnerships, emerging platforms and unconventional placements where TruGreen can show up in relevant and unexpected ways.
• Create an agile investment model that allows budgets to shift quickly based on performance, market conditions and incremental growth opportunities.
• Partner with Ecommerce, CRM, Field Marketing, Commercial Marketing, Analytics, Finance and Sales to connect media strategy with business priorities.
• Lead the media agency relationship, establishing clear expectations, deliverables, performance standards and accountability.
• Build a disciplined testing agenda across audiences, channels, creative, offers, bidding strategies, placements and geographic markets.
• Strengthen forecasting, attribution and measurement through marketing mix modeling, incrementality testing and platform-level reporting.
• Establish clear KPIs across the funnel, including reach, attention, demand creation, traffic, leads, conversion, customer acquisition cost and incremental sales.

Qualifications:

• 10+ years of progressive experience in paid media, performance marketing or integrated media strategy, including experience managing large and complex budgets.
• Deep experience developing and leading full-funnel strategies across brand and performance media.
• Strong expertise in paid search, paid social, programmatic, online video and connected TV.
• Proven ability to use media creatively to build attention, generate demand and differentiate a brand.
• Experience managing national media while adapting investment and activation for regional and local opportunities.
• Strong understanding of attribution, incrementality, marketing mix modeling, forecasting and performance measurement.
• Experience in a high-volume consumer, subscription, home services or lead-generation business is preferred.
• Experience integrating direct mail into an omnichannel acquisition strategy is a plus.
• Bachelor’s degree in marketing, business, analytics or a related field.

Ability to speak, read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

Pay Ranges

$150k - 190k

This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com).

California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TruGreen performs pre-employment testing.

To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer