Product Support Engineer

Are you a skilled Product Support Engineer ready to make a tangible impact in aerospace maintenance operations? Safran is seeking a proactive, solutions-oriented engineer to join our team and support the operational excellence of Safran Actuation systems. Take this opportunity to drive the design and maintenance of critical test benches, jigs, and tools while ensuring the highest standards in actuator maintenance.

How to Apply:

To be considered for this position, please submit your application, including an updated resume, through our official application link: Product Support Engineer - United States, Grand Prairie - 183809 | Safran. Applications submitted by email or without a resume will not be reviewed.

Why Join Safran?

• Competitive health benefits, including medical, dental, vision, and life insurance for you and your dependents.
• 401(k) retirement plan with immediate vesting and company matching contributions.
• Annual bonus opportunities tied to both individual and company performance.
• Exposure to cutting-edge aerospace technology and opportunities for ongoing professional development.
• Diverse and dynamic work environment combining office and hands-on shop floor engagement.

Minimum Requirements (Read Carefully):

• Bachelor of Science degree in Mechanical Engineering or a related field from an accredited institution.
• 2 or more years of relevant experience, or an equivalent combination of technical education and hands-on experience.
• Legal authorization to work in the U.S. without company sponsorship.
• U.S. person status per ITAR regulations (U.S. Citizen, Permanent Resident, Political Asylee, or Refugee).

Knowledge, Skills, and Abilities:

• Hands-on experience with mechanical or aerospace systems.
• Ability to design and update test equipment and tools from technical specifications and data.
• Working knowledge of maintenance processes, technical documentation, and test procedure generation.
• Experience interpreting and creating engineering drawings and technical instructions.
• Analytical thinking, root cause analysis, and problem-solving skills.
• Excellent verbal and written communication, organization, and planning.
• Leadership qualities, adaptability, and a focus on customer satisfaction.
• Collaborative spirit to work with cross-disciplinary teams and stakeholders.
• Knowledge of change control management, process validation, and continuous improvement methodologies.

Key Responsibilities:

• Provide technical support for aeronautic repair station operations, collaborating with quality, operations, program management, suppliers, and customers.
• Prepare, write, and review technical documentation and procedures for product maintenance and testing.
• Oversee and validate First Article Inspection in partnership with Quality and Shop Managers.
• Develop and implement new maintenance and test capabilities, ensuring company standards and specifications are met.
• Design, modify, and upgrade test benches, jigs, and tools to optimize the maintenance of Safran Actuation systems.
• Perform troubleshooting and lab testing, converting findings into actionable reports.
• Validate tool and equipment designs against technical requirements.
• Lead the resolution of engineering-related line stoppages.
• Plan and track project progress, ensuring alignment with business objectives.
• Provide training to technicians on maintenance procedures for new products.
• Ensure strict compliance with safety, quality, and regulatory policies (ITAR, internal guidelines).

Work Environment and Physical Demands:

• Time will be divided between an office (quiet environment) and shop/laboratory settings (may require hearing protection).
• Regular computer and technical equipment use.
• Ability to remain stationary at times, with occasional movement across workspace and the capability to lift or move up to 10 lbs.
• Close-range observation and clear communication are essential.

Ready to advance your engineering career as part of a high-performing, innovative team?

If you meet all requirements and are driven to ensure excellence in aerospace product maintenance, we encourage you to apply today!