(USA) Director, Operations and Implementation

Position Summary...

What you'll do...Role summary:

The (USA) Director, Operations and Implementation leads the change management

development and execution of multiple projects and programs, ensuring alignment with business strategies and operational frameworks. This role drives continuous improvement by evaluating processes, managing resources, and fostering cross-functional collaboration to enhance associate and customer experiences. The director cultivates talent, promotes ethical standards, and supports sustainable business practices while delivering measurable results. By leveraging strategic leadership and operational expertise, this position advances organizational goals through effective planning, communication, and stakeholder engagement across multiple teams and initiatives.

About the team:

The Health and Wellness change management team leads the deployment of new initiatives across the field, ensuring alignment with business strategies and operational goals. This team applies strategic leadership and operations management expertise to design and implement effective change processes. Collaborating across functions, they assess resources, prioritize projects, and guide execution to enhance associate and customer experiences. Focused on continuous improvement, the team fosters strong partnerships and drives operational excellence to support organizational objectives and deliver measurable results.

What you'll do:

• Lead the change management of multiple projects and programs by applying operations expertise and aligning initiatives with business goals.
• Manage interdependencies across the implementation portfolio, assessing capacity and resources to prioritize assignments effectively.
• Design and operationalize initiatives within support segment frameworks, ensuring alignment with associate and customer experience goals.
• Evaluate and enhance operational processes, developing sustainable methodologies and communicating changes to key stakeholders.
• Analyze business objectives and customer needs to develop and implement strategic plans, incorporating cost and resource considerations.
• Foster talent development through recruitment, mentorship, and succession planning.
• Build collaborative relationships across functions to achieve business objectives and promote a culture of integrity and accountability.
  
  

What you'll bring:

• Proven strategic leadership experience in managing complex operations and implementation portfolios.
• Expertise in aligning business initiatives with organizational strategy and resource capacity.
• Strong skills in developing and deploying operational change processes and plans that enhance efficiency and sustainability.
• Ability to lead cross-functional teams and foster collaboration to achieve business objectives.
• Experience in analyzing performance metrics and driving continuous improvement initiatives.
• Demonstrated capability in talent development, mentorship, and succession planning.
• Commitment to upholding high standards of integrity, ethics, and compliance in all activities.
• Proficiency in leveraging data and customer insights to inform decision-making and strategy execution.
  
  

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For Information About Benefits And Eligibility, See One.Walmart.

The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock
  
  

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business, Technology, Logistics Supply Chain, Communications, or related field and 5 years’ experience in retail, production, operations management, or related area OR 7 years’ experience in retail, production, operations management, or related area. 2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Microsoft Office, Working on cross-functional teams or projects

Masters: Business Administration

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.