Network Engineer Senior

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

As a member of the larger Information Technology team, provides technical support for system-wide voice and data networks. This position requires knowledge of multiple systems including network routers, switches and circuits, as well as voice and contact center systems and applications. Provide services that require an understanding of customers’ technical and business environment.

Principle Responsibilities

• System Administration and Documentation
• Responsible for complex configuration and maintenance of voice and data network equipment and applications.
• Installs, maintains and supports data and voice networks and related applications.
• Documents supported network and telecommunications systems following defined documentation standards.
• Provides expertise in the development of technical standards and operational procedures.
• Participates in planning and engineering of network and telecommunication systems.
• Creates and maintains network disaster recovery plans, with data loss prevention methods.
• Customer Service
• Works across Information Technology team to develop integrated solutions for customer needs.
• Diagnoses and resolving voice and data customer issues.
• Proactively identify customer issues with familiarity with their technical and business environment.
• Maintains service level agreements and processes needed to run 24/7 critical network.
• Other duties as assigned.
  
  

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 5 to 7 years experience supporting network infrastructure and technology, knowledge of multi data center infrastructure based on Cisco ACI, proficient in Cisco IOS software, Cisco routers, switches and monitoring devices
  
  
  

Preferred Qualifications

• High school diploma or GED
• Bachelor's degree in computer science, information systems or related field
  
  
  

Licenses/Certifications

• Cisco or Avaya certification preferred
  
  
  

Physical Demands

• Light Work:
• Lifting weight up to 20 lbs. occasionally, up to 10 lbs. frequently
• 1.0 FTE (80 hours per two-week pay period)
• 8-hour day shift
• Occasional weekends
• This position offers the flexibility to work remotely or from Anoka Data Center, based on business needs and team requirements
  
  
  

Pay Range

Pay Range: $48.29 to $66.81 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits Include

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer
• Benefit eligibility/offerings are determined by FTE and if you are represented by a union.