Spectrum Health & Human Services

Agency Profile

Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health, and/or substance-related disorders by offering individualized and meaningful opportunities for hope, empowerment, and support to achieve self-defined improvements in their quality of life.

Location: 227 Thorn Ave

Summary of Position

The Director of Community and Government Relations is responsible for advancing Spectrum Health & Human Services' public presence, external relationships, community engagement, and government relations strategies. This position strengthens the agency's visibility, reputation, partnerships, and advocacy efforts in support of its mission, strategic goals, and long-term sustainability.

The Director serves as a key representative of the agency with community partners, elected officials, government entities, civic organizations, funders, foundations, coalitions, and other external stakeholders. The position supports public awareness, stakeholder education, advocacy, community partnerships, special events, and external communications that promote the agency's mission, services, and ability to secure philanthropic funding for strategic initiatives. The Director works collaboratively with the Senior Executive Staff.

Major Duties and ResponsibilitiesGovernment Relations and Advocacy

Develop and maintain relationships with elected officials, government staff, public agencies, and other policy and funding stakeholders.

Monitor government priorities, legislative activity, public funding opportunities, and policy issues affecting behavioral health, substance use, housing, care coordination, crisis services, children's services, and other agency programs.

Coordinate site tours, community briefings, and other opportunities to educate government stakeholders about the agency's services, impact, and community needs.

Collaborate with the President & CEO and Senior Executive Team to advance agency advocacy priorities and promote funding and policy decisions that improve access to care and community-based services.

Promote community understanding of the agency's mission, services, populations served, and role within the regional human services system.

Support agency public communications to ensure messaging is accurate, mission-driven, professional, and aligned with organizational values and strategic priorities.

Represent the agency at government, community, coalition, and advocacy meetings as assigned.

Fundraising Partnerships and Support

Identify, cultivate, and support philanthropic partnerships aligned with the agency's mission, strategic priorities, and community impact goals.

Develop and maintain relationships with foundations, corporate partners, sponsors, donors, civic organizations, and other community stakeholders to expand funding opportunities and increase agency visibility.

Support donor engagement, funder relationship-building, sponsorship development, and philanthropic outreach.

Identify and advance opportunities for charitable giving, sponsorships, foundation support, corporate partnerships, special events, and other fundraising initiatives.

Assist in developing funding-related materials, including letters of support, sponsorship proposals, donor communications, impact summaries, community partnership documentation, and stakeholder updates.

Executive Leadership Support

Provide updates, reports, and recommendations regarding community engagement, government relations, public awareness, and strategic partnerships.

Support Board involvement in community ambassadorship, special events, stakeholder engagement, and relationship development.

Participate in Senior Executive Team meetings, Board meetings, committee meetings, and strategic planning activities as requested.

Data, Reporting, and Continuous Improvement

Track and report activities related to government relations, community partnerships, public events, stakeholder engagement, funding opportunities, and external communications.

Develop and monitor goals, metrics, and outcomes for community and government relations initiatives.

Use data and stakeholder feedback to evaluate and improve advocacy, communications, and community engagement strategies.

Skills and Competencies

Strong commitment to the mission, values, and community impact of a nonprofit human services organization.

Excellent interpersonal, verbal, written, and public speaking skills.

Demonstrated ability to build and maintain relationships with elected officials, government representatives, community partners, Board members, funders, and internal stakeholders.

Understanding of behavioral health, substance use, housing, crisis services, care coordination, children's services, or other human services systems preferred.

Knowledge of public policy, advocacy, government funding, and community-based systems preferred.

Ability to represent the agency professionally and positively in public, government, community, and funder settings.

Strong writing skills with the ability to develop public-facing materials, reports, presentations, letters, talking points, and stakeholder communications.

Ability to manage multiple projects, priorities, deadlines, and stakeholder needs simultaneously.

Strong organizational skills with exceptional attention to detail and follow-through.

Ability to work independently, take initiative, and exercise sound judgment.

Ability to collaborate effectively with executive leadership, program leadership, Board members, staff, community partners, and external stakeholders.

Ability to handle sensitive information with professionalism, confidentiality, and discretion.

Proficiency with Microsoft Office applications, email, presentation software, databases, and other communication, reporting, and project management platforms.

Flexibility to attend evening, weekend, and off-site events as needed.

Education Requirements

Bachelor's degree required in Communications, Public Relations, Nonprofit Management, Public Administration, Business Administration, Social Work, Human Services, Public Policy, Marketing, or a related field.

Master's degree preferred.

Experience

Minimum of five (5) years of progressively responsible experience in community relations, government relations, public relations, communications, nonprofit leadership, advocacy, public policy, or a related field.

Experience in a nonprofit, healthcare, behavioral health, substance use, housing, social services, or human services organization is strongly preferred.

Experience with government relations, public speaking, community engagement, event coordination, stakeholder communications, advocacy, and Board support is preferred.

Other Requirements

Must possess a valid driver's license with an acceptable driving record.

COMPENSATION: $68,000-$87,000

Dir. of Community Gov. Relations& Development

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