Data Analytics Specialist

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

Enterprise Solutions is seeking a Data Analytics Specialist who can improve Delta Air Lines’ data foundation, uncover meaningful business and customer insights, and turn them into improvements for Delta and our customers. This position will focus on Delta’s Payment and Ticketing ecosystem and its ties to the rest of Delta.

• Improve data schema and quality across Delta’s Payment, Ticketing, and Digital system
• Integrate Payment and Ticketing data to the rest of Delta’s business data to understand downstream financial and customer impact
• Using data-driven insights, drive meaningful improvements to Delta’s Payment, Ticketing, and Digital processes and roadmap
• Create and automate key reports to give other business and technical stakeholders insight into Delta’s Payment and Ticketing performanc
  
  

What You Need To Succeed (Minimum Qualifications)

• Experience creating dashboards, data-driven reports, and predictive models
• SQL and Python proficiency, in Cloud (AWS, Azure, or GCP) and on-premise environments, is required
• Experience working with large, complex, and distributed data sets across multiple systems
• Experience identifying and resolving data quality and integration gaps
• Ability to translate data insights into measurable business impact, and influence process and roadmap decisions
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
  
  

What Will Give You a Competitive Edge (Preferred Qualifications)

• Results oriented and capable of meeting or exceeding deadlines with attention to detail and follow through
• BA/BS or advanced degree(s) in quantitative disciplines such as Engineering, Statistics, Mathematics, Operations Research, and/or Computer Science
• Working knowledge of airlines and airline commercial data
• 3+ years in quantitative fields such as Finance and IT
• 3+ years in data analytics or data engineering role
• Experience with Amazon Aurora, Teradata or equivalent
• Payment industry experience is a plus
• Capable of managing multiple projects and making well-informed priority tradeoffs
• Ability to work independently with diverse groups in a time-sensitive environment
  
  

Benefits And Perks To Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare