Data Analyst

Job Title: Data Analyst

Compensation: $117,000 - $146,000 Annual Salary

The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.

Location: Hybrid, Din Tai Fung - Restaurant Support Center in Arcadia/Pasadena, California

About Us

Din Tai Fung is a globally celebrated, family-owned restaurant brand founded in 1972 and internationally renowned for its iconic Xiao Long Bao. With more than 165 locations across 13 countries including 20 in North America. DTF is Michelin-recognized and admired for its uncompromising quality, authentic flavors, and warm, gracious hospitality. Each location delivers an elevated yet inviting cultural dining experience designed to delight guests on any occasion.

Benefits And Perks

• Competitive Pay & Benefits
• Employer Contribution for individuals and eligible dependents' medical insurance
• Dental, Vision, and Life Insurance
• Health Savings Account (HSA)
• Commuter Spending Accounts
• 401(k) Plan with company match
• Employee Assistance Program
• Discounts through BenefitHub
• Employee Meal Discounts
• Paid Time Off (PTO) to support work-life balance (accrued based on length of service)
• Paid Sick Leave (PSL) to care for your health or loved ones
• Quarterly Wellness Days - extra time off to recharge every season
• Bonus Eligible
• Opportunities for growth; we love promoting within
  
  

About The Role

The Data Analyst is responsible for identifying, cataloging, and governing enterprise data assets across Din Tai Fung's technology ecosystem. This role partners with business owners to establish data definitions, data quality standards, and data governance processes that ensure trusted, consistent reporting and analytics. The Data Analyst builds and maintains key dimensional data models that unify data across restaurant operations, workforce, ordering, and training platforms, enabling accurate, cross-functional insights that support strategic decision-making.

Responsibilities

• Data Governance & Stewardship: Identify and document enterprise data sources, data owners, and data lineage across all key systems (Toast, UKG Pro, UKG WFM, Olo, HotSchedules, Wisetail, CrunchTime, Zenput). Establish and maintain a data catalog with agreed-upon definitions, business rules, and data quality standards in collaboration with business owners.
• Dimensional Data Modeling: Design, build, and maintain unified dimensional data models (dimensions, facts, and conformed keys) that integrate data across restaurant operations, workforce management, digital ordering, scheduling, LMS, and compliance platforms. Serve as the authoritative source for shared dimensions such as location, employee, and date.
• Data Quality Management: Define and implement data quality rules, profiling processes, and exception reporting. Partner with platform owners and IT to investigate root causes of data quality issues and drive resolution across source systems and integration pipelines.
• Analytics & Reporting Support: Develop and support analytical datasets, reports, and dashboards in Power BI and BigQuery/Google Cloud that deliver operational and workforce insights to restaurant leadership and functional teams. Translate business requirements into data models and reporting solutions.
• Cross-Functional Collaboration & Documentation: Act as a liaison between IT and business stakeholders (Operations, HR, Finance, Training) to gather data requirements, validate outputs, and ensure alignment on metrics and KPIs. Maintain thorough documentation of data pipelines, transformation logic, and semantic models.
  
  

Job Requirements

• Bachelor's degree in Computer Science, Information Systems, Data Science, Business Analytics, or related field
• 3+ years of experience in data analysis, data engineering, or business intelligence
• Proficiency in SQL (Google BigQuery or equivalent cloud data platform)
• Experience with dimensional data modeling (star schema, conformed dimensions, facts)
• Hands-on experience with Power BI or equivalent BI/visualization tool
• Ability to document data definitions, business rules, and data governance artifacts
• Strong analytical thinking and attention to data accuracy
• Excellent communication skills; ability to translate technical concepts for non-technical stakeholders
  
  

Preferred Requirements

• Experience in restaurant, hospitality, or multi-unit retail data environments
• Familiarity with one or more of the following platforms: Toast POS, UKG Pro/WFM, Olo, HotSchedules, CrunchTime, Zenput, or Wisetail
• Experience with data integration or ETL tools (e.g., Google Cloud)
• Knowledge of data catalog or governance tools
• Advanced Power BI skills including DAX and semantic model design
• Exposure to a data governance framework (DAMA-DMBOK, DCAM, or similar)
  
  

Essential Functions

• Ability to sit and work at a computer workstation for extended periods
• Ability to communicate clearly in written and verbal form
• Ability to travel occasionally to DTF restaurant locations for on-site data validation (est. ~10%)
• Ability to manage multiple concurrent projects and prioritize in a fast-paced environment
  
  

Special Requirements

• Hybrid position based at Arcadia, CA corporate office. Occasional travel to DTF restaurant locations estimated at less than 10%.
  
  

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Applicants must be 18 years of age or older and able to provide documentation to work in the United States legally.

Equal Opportunity Employer

Din Tai Fung North America is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment and welcome all qualified applicants, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status, in accordance with applicable federal, state/provincial, and local laws.

U.S. Employment Eligibility

In the United States, Din Tai Fung North America participates in E-Verify to confirm work authorization for all new hires. To learn more, please visit: https://www.e-verify.gov/employees.