About Kendra Scott   

We are a fashion-lifestyle brand of big dreams, colorful confidence, and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets innovation in the design of our two state-of-the-art facilities based in the heart of Austin, Texas, and overflows into the design of our growing retail environment across the country.   

Position Overview 

Join our Marketing team and play a pivotal role in shaping Kendra Scott's customer-facing digital presence! As Senior Director of Social Media, you will be responsible for developing and executing strategic initiatives and campaigns that generate excitement, brand engagement and awareness and drive revenue. This role demands a highly collaborative approach and data driven approach, working across departments to craft a competitive and cohesive social media strategy that aligns with company objectives and leverages key promotional moments and product launches. You will lead social strategy across multiple brand platforms, help define the Kendra Scott brand aesthetic, be a key contributor for brand messaging strategy and leadership partner to the VP of Brand Marketing to ensure clear communication and internal company awareness.   

Responsibilities:
STRATEGY:

Lead the evolution of our comprehensive social media strategy across all current and emerging platforms, ensuring alignment with overall marketing and business objectives.

Develop and implement data-driven strategies to significantly grow follower counts, increase engagement rates, elevate brand perception, and drive brand awareness across all social channels.

Continuously identify and champion innovative social media concepts and ideas for exploration and implementation across various platforms to maintain a cutting-edge presence.

Forge strong collaborative relationships with cross-functional teams (Marketing, Creative, Merchandising, Retail, Ecommerce) to ensure seamless integration of social media strategy into broader campaign and launch plans for maximum impact and alignment.

Leverage deep social media expertise to conceptualize and execute engaging, buzz-worthy, and awareness-driving activations that effectively support marketing campaigns and product launches.

Own and strategically manage relationships with external social media agency partners, ensuring effective implementation and continuous improvement of our social playbook and performance.

CONTENT:

Collaborate closely with the creative team to ensure all social media content aligns with the brand's visual identity, tone of voice, and overall brand narrative, while also being optimized for each specific platform.

Proactively influence seasonal creative briefs to guarantee that social media-first content is a central and integral component of overarching campaign themes and strategies.

Oversee the development and execution of the seasonal social media content calendar managed by the social media team, ensuring timely and relevant content delivery.

INFLUENCERS / TALENT/ CREATORS:

Define and lead the overarching influencer marketing strategy, overseeing all relationships with influencer agencies and individual creators.

Establish a rigorous process for vetting potential influencer partners, identifying both established and emerging talent that aligns with our brand values and target audience.

Partner strategically with the paid media team, maintaining awareness of and influencing their seasonal plans to ensure cohesive influencer and affiliate marketing efforts.

Directly manage and collaborate with macro and micro-influencers on paid programs to achieve key objectives, including:

Driving significant brand awareness

Effectively communicating information about product launches and collaborations.

Generating high levels of engagement and attracting new followers and brand advocates.

Elevating consumer brand perception through compelling content created for both paid campaigns and organic brand usage.

Provide Tier 1 talent and brand collaboration partners with clear and concise key messages, visual guidelines, and content frameworks to ensure their social media content accurately reflects the brand voice

REPORTING:

Establish, track, and comprehensively report on KPIs across all paid and organic social media tactics, providing detailed insights on a per-platform and per-campaign basis.

Develop and present actionable insights and strategic next steps based on performance data to optimize future campaigns and strategies.

Conduct thorough A/B testing, competitive analysis, and social listening to identify emerging trends, understand consumer needs and gaps, and inform strategic decision-making.

MANAGEMENT:

Manage and develop team of Social Media Strategy Manager, Influencer Marketing Lead and Content Creators

Our ideal Candidate will have

10+ years experience in a social media or relevant roles, ideally in a fashion/e-commerce retail environment

Creative and resourceful thinker with ability to problem solve with an analytical approach

Ability to think big picture, be a self-starter and own projects from start to finish

Passion, In-depth knowledge, understanding and experience with all social media platforms

Demonstrated success building communities in the social space

Strong visual eye and copy skills to partner with creative

Pre-existing relationships with social media platforms, potential partners/influencers, agencies, designers and photographers a plus

Experience with reporting and analytics tools

Must be able to adapt with changing priorities, possess outstanding organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines

Solutions first mindset with willingness to explore and roll-up sleeves to ensure team success

Strong presentation, communication, writing and collaboration skills

Team driven attitude and passion for learning

Strategic thinker with excellent time and project management skills

Passion for the brand and its core values: Family, Fashion, Philanthropy

We are an equal opportunity employer and value diversity at our company. 

Senior Director, Social Media and Influencer Marketing

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