Inside Sales Support - Remote (West Coast)

Join Hoshizaki America Inc., – Engineering Excellence, Powered by People

Who We Are

At Hoshizaki, our people drive our success, and our core values of Transparency, Compliance, Trust, and Collaboration (TCTC) shape a culture of teamwork, learning, and growth. Headquartered in Peachtree City, GA, with a facility in Griffin, GA, we manufacture high-quality commercial foodservice equipment including ice machines, refrigerators, freezers, prep tables, and display cases. With more than 400 “Georgia Made” products and a strong focus on innovation, sustainability, and ENERGY STAR performance, our equipment is trusted globally for its reliability and long-term value.

Role Overview

The Inside Sales Support provides critical support to Area Sales Managers and Regional Sales Directors by engaging with customers, preparing sales quotations, and assisting with aftermarket support. This role ensures timely, accurate, and competitive sales responses while helping drive overall regional sales performance and customer satisfaction.

Location : Western Region – Home-Based. This position is fully remote, supporting customers and sales teams across the Western region.

Department : Sales

Responsibilities & Key Performance Indicators

• Prepare and submit customer quotations using Auto Quotes, ensuring accuracy and timeliness.
• Support Area Sales Managers (ASMs) and Regional Sales Directors (RSDs) in dealer and rep group trainings.
• Monitor and contribute to the achievement of regional sales quotas.
• Review bid documents, create competitive bid analyses, and provide expert product guidance.
• Maintain CRM records and provide exceptional customer service, addressing inquiries and resolving issues promptly.

Qualifications

• 2+ years of inside/outside sales or customer service/inside sales support experience.
• Strong communication and interpersonal skills with professional phone etiquette.
• Proficiency in Microsoft Office (Excel, Outlook, Teams) and Auto Quotes.

Preferred Qualifications

• Ability to read and interpret project plans preferred.
• Foodservice industry experience preferred.
• Enthusiastic personality with strong people skills to enhance customer engagement.
• Self-motivated with excellent time management, organization, and multi-tasking abilities.
• Team-oriented mindset with the capacity to assist multiple ASMs simultaneously.
• Strong problem-solving skills with a focus on follow-through and completion of tasks

Why You’ll Love Working Here

We strive to be a great place to work and easy to do business with—join Hoshizaki America to grow your skills, contribute to trusted products, delight customers, and enjoy excellent benefits.

Salary & Benefits

The salary range for this remote position is $[64,000]– $[83,000] annually. This range is a good faith estimate of what Hoshizaki America expects to pay for this role. Actual pay may vary based on experience, education, skills, and internal equity.

• Affordable medical, dental & vision insurance
• Life, accident & disability coverage
• Flexible Spending Account (FSA)
• Competitive pay with bonus opportunities
• 401(k) plan with company match
• Paid time off & holidays
• Tuition reimbursement & career growth opportunities
• Safe, climate-controlled workplaces
• Uniforms provided and childcare assistance
• Employee discounts & wellness programs

This job description outlines the general nature of the role and is not a comprehensive list of duties or requirements. Hoshizaki America reserves the right to modify it at any time.