Senior Systems Engineer / Network Engineer (Micro Focus NA & NNMi, OpenText)

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

Knack Workes, a Jacobs company, is seeking a highly skilled Senior Systems Engineer / Network Engineer with 10+ years of IT experience and proven expertise in Micro Focus Network Automation (NA), Network Node Manager I (NNMi), and OpenText enterprise tools. This is a hands-on engineering role responsible for designing, deploying, and supporting enterprise systems, network monitoring platforms, and automation solutions that ensure high availability, scalability, and security.

In this role, you will

• Deploy, configure, and maintain Micro Focus NA and NNMi to deliver network automation, monitoring, and fault/performance management across enterprise environments, including the creation and customization of views, maps, and dashboards tailored to customer requirements and requests.
• Engineer and support other NMS tools as needed (Content Suite, Service Manager, ALM/QC, LoadRunner, Paragon, Cisco Catalyst Center, etc.) as part of enterprise IT operations.
• Perform advanced troubleshooting, root-cause analysis, and performance tuning for systems, networks, and enterprise applications.
• Develop automation scripts, workflows, and integrations to improve efficiency and reduce manual tasks.
• Collaborate with cross-functional teams to support infrastructure, cybersecurity, and application development efforts.
• Maintain detailed documentation, system baselines, and upgrade/patch management schedules.
• Collaborate with Configuration Management to design, build, and maintain network configuration standards, incorporating input and best practices from the Network Engineering team.
• Ensure compliance with security, data integrity, and regulatory requirements across IT systems.
• Collaborate with the engineering team to evaluate and recommend tools that support program directives, including initiatives focused on automation and operational efficiency.
• Provide mentorship and technical guidance to junior engineers and support staff, leading efforts to replicate and implement your designs consistently across multiple independent systems.
• Stay current with emerging technologies and recommend solutions that align with organizational goals.
  
  
  

Here's what you'll need

• TS/SCI w/ CI Poly Clearance
• Bachelor’s degree in Computer Science, Information Technology, or a related field suggested but not required.
• Certifications in Micro Focus NA, NNMi, OpenText, CCNP/CCNA, or ITIL strongly preferred.
• 10+ years of IT experience, with extensive work in systems engineering and network engineering.
• Hands-on experience with Micro Focus NA and NNMi (deployment, configuration, tuning, and support).
• Experience with OpenText or other Micro Focus enterprise tools in IT operations or content management environments.
• Strong understanding of network protocols, fault management, performance monitoring, and automation. Previous experience with other NMS tools is highly desirable.
• Prior experience in defense, government, or large enterprise environments highly desirable.
• Advanced technical expertise in network automation, systems integration, and enterprise monitoring tools.
• Proficiency with scripting languages (Python, PowerShell, or similar) for automation tasks.
• Strong problem-solving and troubleshooting abilities.
• Excellent communication and teamwork skills, with the ability to collaborate across departments.
• Familiarity with cloud platforms (AWS, Azure, hybrid IT environments) preferred.
  
  
  

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, paid time off, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $150,000.00 to $170,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on September 15, 2025. This position will be open for at least 3 days.

Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.