Associate System Engineer I

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department

CC019350 Information Technology

Job Description Summary

Position Responsibilities

• Enterprise Architecture-Understands High availability (HA) concepts, disaster recovery (DR) and security frameworks.
• Support -Understand customer support and can be mentored on Mount Sinai best practices.
• Training-Acquires foundational self-directed learning as prescribed by their leader.
• Escalations-Quickly engages to assist on an escalation.
• Technical Expertise-Has a willingness to learn and can be educated on foundational architectural concepts as they pertain to their job role.
• Professionalism-Professional demeanor and willing to be an understudy to learn from senior staff
• Operational duties-Can take ticket assignments, complete them with appropriate communication and documentation.
• Project Delivery -Can be assigned project tasks and can effectively communicate comfort levels and complete them as needed
  
  

Qualifications

• License/Registration/Certification
• Certifications preferred: Microsoft 365 Certified: Fundamentals Microsoft Certified: Azure Fundamentals Palo Alto Networks Certified Cybersecurity Entry-level Technician (PCCET) Cisco Certified Support Technician (CCST) Microsoft Certified: Azure Administrator Associate
• Education
• Bachelor's Degree or equivalent experience
• Experience
• 3+ years’ experience managing IT infrastructure systems preferred. Beginner level certification in an infrastructure domain desired. Experience with managing hybrid data center environments preferred.
  

Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!
  
  

Certification

Degree Requirements:

Responsibilities

Core: All other tasks as assigned., Core: Complies with current Hospital security and safety polices., Core: Demonstrates continuous effort to improve operations and streamline work processes., Core: Establishes standards and best practices to comply with Laws and regulations., Core: Gathers, interprets and analyses data., Core: Is available to participate as a member of either Team A or Team B of the Hurricane Activation Plan, as assigned., Core: Makes computations and calculations involving the application of engineering principles., Core: Prepares reports, project summaries, correspondence, and maintains accurate records., Core: Reports incidents to Supervisor and/or Risk Management department within required timeframe in accordance with medical center policy., Core: Reviews and evaluates new technologies., Core: Understands engineering principles theories, concepts, practices, and techniques., Core: Uses a personal computer, engineering applications, and data management software in performing duties., Job Specific: Enterprise Architecture-Understands High availability (HA) concepts, disaster recovery (DR) and security frameworks., Job Specific: Escalations-Quickly engages to assist on an escalation., Job Specific: Operational duties-Can take ticket assignments, complete them with appropriate communication and documentation., Job Specific: Professionalism-Professional demeanor and willing to be an understudy to learn from senior staff, Job Specific: Project Delivery -Can be assigned project tasks and can effectively communicate comfort levels and complete them as needed, Job Specific: Support -Understand customer support and can be mentored on Mount Sinai best practices., Job Specific: Technical Expertise-Has a willingness to learn and can be educated on foundational architectural concepts as they pertain to their job role., Job Specific: Training-Acquires foundational self-directed learning as prescribed by their leader.