Systems Engineer - (Onsite Position)

Onsite Position-Working out of our office

As a Systems Engineer you will be part of a team that support the infrastructure for our clients ensuring efficient deployment and management. The Systems Engineer plays a crucial role in ensuring stability, security and efficiency of the network infrastructure through effective management.

Responsibilities

• Server Infrastructure Management
• Provision, configure and maintain client servers.
• Install, configure, and update operating systems, applications, and drivers.
• Troubleshoot hardware and software issues on client servers.
• Network Infrastructure Management:
• Provision, configure, and maintain client network devices.
• Install, configure, and update operating systems, applications, and drivers.
• Troubleshoot hardware and software issues on client network devices.
• Backup Management:
• Provision, configure, and maintain client backups.
• Install, configure, update and test backup systems.
• Troubleshot hardware and software issues related to backup services.
• User Support:
• Provide technical support to end users for network, server and backup issues.
• Collaborate with helpdesk and support teams to resolve escalated issues.
• Documentation and Reporting:
• Maintain documentation for server, network and backup infrastructure configurations, procedures, and troubleshooting steps.
• Generate reports on deployment, compliance, and security metrics.
• Collaboration and Communication:
• Collaborate with other IT teams and stakeholders to ensure alignment of server, network and backup strategies with organizational goals.
• Communicate effectively with end users to gather requirements and provide assistance.

Qualifications:

• 2-year IT degree or equivalent experience
• Prior experience providing technical support in a Help Desk or Network support environment
• Strong understanding of network infrastructure and network hardware
• Experience with incident-based ticketing systems
• Strong communication skills, both verbal and written.
• Ability to work effectively in a team-oriented environment.
• Recent experience supporting users remotely, over the phone and in person
• Proficiency in Windows server operating systems (e.g., Windows Server 2019.)
• Experience with Microsoft Azure, Intune, AVD and Active Directory administration management.
• Knowledge of security concepts and tools.
• Familiarity with desktop and server virtualization technologies (e.g., VMware, Hyper-V).
• Analytical mindset with the ability to troubleshoot complex desktop and Intune issues.
• Proactive approach to identifying and resolving potential problems.
• Ability to prioritize tasks and manage workload effectively.
• Attention to detail in documentation and reporting.
• Willingness to learn and adapt to new technologies and methodologies in desktop and Intune management.
• Desire to take advantage of training and learning opportunities
• Ability to function effectively in a fast-paced environment
• Independent, self-starting attitude
• Microsoft Certified: Azure Administrator Associate or equivalent a plus
• CompTIA Network+ or CCNA a plus
• Hands on experience with server, network and backup operations, preferred
  
  

No Third Party Agencies or Submissions Will Be Accepted.

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.

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