Job Description

Why GM Financial Technology?

Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

Location: Arlington, TX

Work Arrangement: Hybrid – 2 days onsite, 3 days remote per week

Sponsorship Notice: At this time, we are unable to offer employment sponsorship for this position. This includes, but is not limited to, H-1B, TN, L1, and OPT visa types.

In This Role, You Will

Guide and coaching the Scrum Teams on how to apply agile values and principles, and use the Scrum Framework to delight customers
Protect the development team from outside influences and remove impediment
Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
Facilitate getting the work done without coercion, assigning, or dictating the work
Assist with internal and external communication, improving transparency, and radiating information
Support and educating the Product Owner, especially with respect to refining and ordering the product backlog
Work closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
Facilitate various Scrum events such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
Empower the team to be self-organized

Responsibilities

What makes you a dream candidate?

Must exhibit strong knowledge of agile frameworks including Scrum
Demonstrated evidence of a servant leadership mindset
Proficient in the use of Agile delivery tools such as TFS, Jira, or Azure DevOps.
Demonstrated evidence of continuous learning mindset
Ability to teach and train on Agile, Scrum, Kanban at a level accessible to beginners and a drive to learn and share her or his knowledge and craft
A change agent; progressively challenging the team to continuously improve
Good understanding of product and sprint backlog tracking, burn down metrics, and velocity
Good negotiation, leadership, and written and verbal communication skills
Good knowledge, skills, and ability working in a collaborative team environment
Excellent people skills, with an ability to understand and diverse viewpoints
High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy, and social skills)
Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutions
Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork
Ability to listen and communicate effectively with others both verbally and in writing

Qualifications

Work Experience

2-4 years working as a project manager or in a similar role leading through influence required

Education

High School Diploma or equivalent required
Bachelor’s Degree or additional equivalent work or military experience preferred

Licenses and Certifications

Scrum Master Certification CSM, or PSM I, or PMI-ACP required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive salary and bonus eligibility.

Work Life Balance: Flexible hybrid work environment at least 2 days per week in office.

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Scrum Master I

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