Network Administrator

General Summary

Under the supervision of the IT Manager, the Network Administrator is responsible for planning, installing, and maintaining communications networks and services for the college. This position ensures maximum network uptime and class continuity through proactive network management, monitoring, and maintenance of all college technology infrastructure.

Principal Duties and Responsibilities

The provisions of the following Network Administrator duties include, but are not limited to:

• Design, implement, and maintain campus network infrastructure
• Install, configure, and maintain server infrastructure
• Manage server operating systems (Windows)
• Manage network equipment including routers, switches, firewalls, and other hardware
• Configure and maintain network security systems and protocols
• Maintain system security patches and updates
• Manage campus surveillance camera system
• Monitor network performance and troubleshoot complex issues
• Plan and implement network upgrades and expansions
• Manage internet and DTN connectivity
• Implement and maintain network protocols (TCP/IP, etc.)
• Administer email systems and Microsoft 365
• Implement and maintain backup and recovery solutions
• Maintain comprehensive network documentation
• Support VPN and remote access solutions
• Provide tier 3 technical support for complex network issues
• Co-ordinate hardware, software installations, and training for network projects
• Co-ordinate internet website changes that reflects the best interest of the College
• Install and maintain network printers for each department
• Assist all departments with network security issues and procedures
• Maintain appropriate diligence in maintaining internet and network safety
• Work with IT members and other departments to resolve helpdesk tickets
• Other duties as assigned