Engineer II - Network Services
Posted 10 days ago USD 88,000 - 110,000 / year
Job Summary
JOB DESCRIPTION – Engineer II - Network Services
Location: Florida, California, Arizona, Ohio, Toronto, Ontario
Division: Ticketmaster, Technology
Line Manager: Manager, Network Services
THE TEAM
Our Network Services team manages the full spectrum of network infrastructure supporting Ticketmaster’s global data centers, contact centers, and Client VPN services. We take pride in maintaining high availability and performance, ensuring seamless connectivity across critical environments. With a focus on agility and forward-thinking solutions, we embrace automation and collaboration to evolve our network operations and deliver consistent value to the business.
THE JOB
We’re hiring a Network Engineer to join our Network Services team. In this role, you’ll work with experienced engineers to support Ticketmaster’s global data center network environments, including platforms built on ASA and FortiGate firewalls and VXLAN/EVPN architectures.
You’ll help monitor, troubleshoot, and resolve network issues, as well as implement configuration changes that support evolving business needs. You’ll work across a variety of platforms and environments to keep our network stable, secure, and performing well.
You’ll contribute to strengthening and improving the network by supporting project rollouts, platform updates, and day-to-day operational tasks. Collaboration is key in this role, and you’ll partner with peers across infrastructure, security, and application teams to help deliver high availability and secure connectivity.
We operate within an Agile framework and are continually modernizing our infrastructure. This role is a great fit for someone with solid networking experience who enjoys problem-solving, wants to grow their skills in complex, global environments, and is committed to high-quality operational work.
What You Will Be Doing
Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars:
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our Work Is Guided By Our Values
Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.
Teamwork – While we celebrate individual achievements, we know have more success as a team.
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
Please note that our offices will be closed from Monday, December 22nd, until Monday, January 5th, 2026. We will review all applications and respond to any queries after Monday, January 5th, 2026. Thank you for your understanding.
The Expected Compensation For This Position Is
$88,000.00 USD - $110,000.00 USD
JOB DESCRIPTION – Engineer II - Network Services
Location: Florida, California, Arizona, Ohio, Toronto, Ontario
Division: Ticketmaster, Technology
Line Manager: Manager, Network Services
THE TEAM
Our Network Services team manages the full spectrum of network infrastructure supporting Ticketmaster’s global data centers, contact centers, and Client VPN services. We take pride in maintaining high availability and performance, ensuring seamless connectivity across critical environments. With a focus on agility and forward-thinking solutions, we embrace automation and collaboration to evolve our network operations and deliver consistent value to the business.
THE JOB
We’re hiring a Network Engineer to join our Network Services team. In this role, you’ll work with experienced engineers to support Ticketmaster’s global data center network environments, including platforms built on ASA and FortiGate firewalls and VXLAN/EVPN architectures.
You’ll help monitor, troubleshoot, and resolve network issues, as well as implement configuration changes that support evolving business needs. You’ll work across a variety of platforms and environments to keep our network stable, secure, and performing well.
You’ll contribute to strengthening and improving the network by supporting project rollouts, platform updates, and day-to-day operational tasks. Collaboration is key in this role, and you’ll partner with peers across infrastructure, security, and application teams to help deliver high availability and secure connectivity.
We operate within an Agile framework and are continually modernizing our infrastructure. This role is a great fit for someone with solid networking experience who enjoys problem-solving, wants to grow their skills in complex, global environments, and is committed to high-quality operational work.
What You Will Be Doing
- Assist with network changes, upgrades, and routine maintenance in accordance with change management policies.
- Monitor network performance and availability, responding to alerts and resolving issues promptly.
- Support incident response efforts by participating in troubleshooting and resolution during outages.
- Maintain accurate documentation for configurations and processes to aid troubleshooting and knowledge sharing.
- Collaborate with infrastructure and security teams to support deployments and ensure reliable connectivity.
- Participate in hardware lifecycle activities such as replacements and upgrades.
- Provide input for audits by supplying configuration details and assisting with remediation tasks.
- 4 years of experience in network engineering or related field.
- Capability to use AI to streamline troubleshooting, filling in knowledge gaps, and scripting assistance
- Familiarity with routing and switching concepts (OSPF, BGP).
- Experience with firewall administration (FortiGate or Cisco ASA).
- Understanding of common networking protocols and high availability concepts.
- Basic knowledge of network monitoring tools.
- CCNA or equivalent experience is preferred; CCNP is a plus.
- Automation tools (Python, Ansible)
- Team-oriented, fostering unity and collaboration.
- Accountable, with a strong sense of ownership and integrity.
- Innovative thinker who approaches problems creatively and strategically.
- Proactive in identifying potential issues and opportunities for improvement.
- Strong communicator, capable of sharing knowledge and building consensus.
- Excellent analytical and problem-solving skills.
- Active listener who ensures clear understanding of instructions and feedback.
- Adaptable and supportive team member, both locally and remotely.
- Self-motivated, disciplined, and respectful in all interactions.
Through our ‘Taking Care of Our Own’ program, we provide benefits across six key pillars:
- HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
- YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
- WEALTH: 401(k) program with company match, stock reimbursement program
- FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
- CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- OTHERS: Volunteer time off, crowdfunding match
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our Work Is Guided By Our Values
Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.
Teamwork – While we celebrate individual achievements, we know have more success as a team.
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
Please note that our offices will be closed from Monday, December 22nd, until Monday, January 5th, 2026. We will review all applications and respond to any queries after Monday, January 5th, 2026. Thank you for your understanding.
The Expected Compensation For This Position Is
$88,000.00 USD - $110,000.00 USD
- Pay is based on a number of factors including market location, qualifications, skills, and experience.
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