Network Support Engineer

Scope of Work – Tasks to be Covered

Build Phase – Pre-Installation Activities

Verify & Validate the Bill of Materials (active & passive components).

Receive and Inspect network equipment (switches, APs, controllers, firewalls).

Rack and Stack devices in designated positions as per the layout plan.

Cable Management: Identify and label network cables for installation.

Power Setup: Verify available PDU sockets and install redundant power sources if required.

Provide Console Access for our remote engineers to configure the devices.

Cutover Phase – Installation & Migration Activities

Physically replace & install network devices, including:

• Switches (Core, Distribution, and Access Switches)
• Wireless Access Points (Ceiling/Wall Mounted)
• Gateway Controllers
• Firewalls
  
  

Cable Patching

• Perform inter-rack & intra-rack patching with copper and fiber cables.
• Ensure neat dressing and labelling of cables inside the racks.
  
  

Swapping Connections: Migrate endpoint connections from old to new switches.

Testing: Conduct power-on and connectivity tests for all installed devices.

User Acceptance Testing (UAT): Work with on-site contacts to verify device functionality.

Document Installation & Spare Materials: Submit a list of installed devices and leftover materials.

Take Before & After Photos of racks, patch panels, and cabling.