Network Administrator

The Network Administrator provides first-level technical support and maintenance for the City's network infrastructure, ensuring stable and secure connectivity across all municipal departments, facilities, and public safety networks. This position assists a Senior and Network engineer with daily monitoring, troubleshooting, and configuration of network systems under the guidance of senior IT staff.

We are seeking a dedicated and detail-oriented Network Administrator with strong foundational knowledge in enterprise networking and a proactive approach to maintaining secure and reliable connectivity across city operations. The ideal candidate will demonstrate experience supporting and configuring switches, routers, wireless access points, and firewalls in a multi-site environment. They will possess strong troubleshooting and documentation skills, work effectively within a team-oriented IT environment, and show initiative in learning and applying new technologies to improve network performance and resilience.

At the City of Goodyear, you will be a part of an organization that values its employees as its greatest asset. You will become part of a dedicated team of professionals who are committed to building and maintaining a highly engaged workforce. You will be challenged to learn and grow in an environment that values employee development and career-building. You will thrive in a culture of innovation. We believe that successful employees are those that possess these six core values: Â

Adaptability - Integrity - Initiative - Empathy - Optimism - Innovation

Examination Process: Only a limited number of the most highly qualified applicants meeting the city's requirements will be invited for an interview. Examination process for the position may include:

Panel Interview

Strategy & Planning

• Perform network design and capacity planning.
• Develop, implement and maintain policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery.
• Establish service level agreements with end users.
  
  

Acquisition & Deployment

• Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
• Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
  
  

Operational Management

• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
• Manage all network hardware and equipment, including routers, switches, hubs, and UPSs.
• Ensure network connectivity of all workstations.
• Administer all equipment, hardware and software upgrades.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Administer and maintain end user accounts, permissions, and access rights.
• Perform server and security audits.
• Perform system backups and recovery.
• Monitor and test network performance and provide network performance statistics and reports.
• Recommend, schedule, and perform network improvements, upgrades, and repairs.
• Manage and/or provide guidance to junior members of the team.
• Formal Education/Knowledge: Â Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two-year associate's degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school. Â Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
• Experience: Â Minimum two years of experience in a related field.
• Certifications and Other Requirements: Â Valid Driver's License. Ability to meet the criminal background regulations mandated by the FBI CJIS Security Policy. Ability to complete the ITIL Certification within 1 year from the date of hire.
• Reading: Â Work requires the ability to read technical instructions, technical specifications, trade magazines, responses to RFPs/RFQs, planning documents, policies/procedures, and documents generated by staff at a high level of comprehension.
• Math: Â Work requires the ability to perform math calculations such as addition, subtraction, multiplication, division and algebra that require calculations and formulas.
• Writing: Â Work requires the ability to write interoffice memos, creation of process and procedural documentation, user manuals, staff presentations, issue papers, planning documents, and requests for proposals at a high level. Â Many assignments require translation of technical terms.
• Managerial: Â Job has no responsibility for the direction or supervision of others but may provide advice/direction to an employee with less experience/skill or tenure. Â Â
• Policy/Decision Making: Â Moderate - The employee normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results. Â There is some opportunity for discretion when making selections among a few, easily identifiable choices. Â Work involving discretion is typically reviewed before finalized.
• Budget Responsibility: Â This position has no budgetary responsibility.
• Technical Skills: Â Comprehensive Application - Work requires advanced skills and knowledge in approaches and systems, which affect the design and implementation of major programs, solutions for highly complex issues, and/or processes organization-wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively.
• Interpersonal/Human Relations Skills: Â Moderate - In addition to the sharing of information, interactions at this level may also include providing advice to others outside direct reporting relationships on specific problems or general policies/procedures. Â In many of the interactions, contacts may require the consideration of different points of view to reach agreement. Â Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.
  
  

Within 30 Days - Objective: Orientation & Relationship Building

• Become familiar with the City's network topology, key systems, and infrastructure components including switches, routers, firewalls, wireless access points, and VPN solutions.
• Review IT policies, cybersecurity standards, and change management processes.
• Meet with IT team members, department contacts, and vendors to understand current workflows, service expectations, and escalation paths.
• Gain an understanding of how network operations support public safety, city services, and administrative departments.
  
  

Objective: Embrace Core Values and Align with Division Culture

• Learn and demonstrate the City of Goodyear's six Core Values: Integrity, Empathy, Optimism, Adaptability, Initiative, and Innovation.
• Exhibit teamwork, communication, and a service-first approach when supporting internal and external stakeholders.
  
  

Within 60 Days - Objective: Assess Network Health and Security Posture

• Perform an initial review of network monitoring tools, dashboards, and alerting systems.
• Verify network device configurations are documented and current.
• Work with the Senior engineer to document network gaps and develop initial remediation recommendations.
  
  

Within 6 Months - Objective: Strengthen Network Reliability and Monitoring

• Participate in routine patching, firmware updates, and backup verifications for network hardware.
• Develop or refine network diagrams, IP address management documentation, and port assignments.
  
  

Within 12 Months - Objective: Lead a Network Improvement Project

• Plan and implement a small-scale network upgrade or optimization project under guidance (e.g., access switch replacement, wireless expansion, or VPN optimization).
• Document configuration changes, rollback plans, and lessons learned.
• Present project results and recommendations to the IT team and management.
  
  

Objective: Establish Long-Term Network Documentation and Lifecycle Plan

• Complete comprehensive documentation of the City's network infrastructure including topology maps, device inventories, and configuration baselines.
• Recommend areas for automation, modernization, or improved resilience based on lessons learned during the first year.